Dale Chapman Email and Phone Number
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Dale Chapman phone numbers
Highly accomplished and business outcome-oriented Information Technology & Operations professional with keen enterprise aptitude. Broad and progressive experience across industries, geographies, business functions and technologies. Adept at leading business transitions via high performing partnerships, strategy to portfolio processes, solution architecture, program planning and delivery. Humble and approachable "Servant Leader" of diverse, high performing teams. Key Strengths: ✻ Business Engagement - Strategy Alignment - Roadmap Building - High EQ Collaboration✻ High Impact Communications - Relevant and timely content and messaging✻ Technology Enablement - Solution Architecture, Planning, Delivery, Lifecycle Management✻ Servant Leadership - Talent Multiplier - Employee Engagement ✻ Inclusion & Diversity - Empowerment - Respect - Safe Environment for All✻ Cross-Functional Collaboration - Build Trust - 1+1=3✻ Operational Excellence - Metrics - SLAs - Effective Management Systems✻ The buck stops here
Driscoll'S
View- Website:
- driscolls.com
- Employees:
- 3775
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Vice President, Global Information ServicesDriscoll'SSan Ramon, Ca, Us
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Vice President, Global Information ServicesDriscoll'S Feb 2023 - PresentWatsonville, Ca, Us
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Director, It - R&D, Sales & Ecommerce TechnologyThe Clorox Company Dec 2015 - Feb 2023Oakland, Ca, Us- Manage long-term R&D, Sales & eCommerce capability roadmaps and project portfolios. Collaborate with business and influence long-range and annual corporate planning cycles. - On-time, on-budget delivery of R&D, Sales & eCommerce technology projects.- Own the success of relationship with the business - primary interface and communication lead for key stakeholders.- Lead/unite Business and IT teams (including vendor partners) to deliver unified outcomes via Technology Lifecycle Process- Drive and rationalize application portfolio to ensure it supports operational excellence and TCO (total cost of ownership) -
Director, It - Business Collaboration & StrategyThe Clorox Company Jun 2014 - Dec 2015Oakland, Ca, UsBuild and maintain Business/IT strategic alignment through capability roadmapping, metric-alignment, collaborative technology investment planning, and test-and-learn activities (such as prototyping and POCs) with internal clients including Sales, Legal/Audit/Risk, and Human Resources functions.Technology enablement of essential business capabilities across transactional systems, analytics & insights, and employee productivity & collaboration. Capabilities include Category Advisory, Trade Promotion Management, Shopper Marketing, Customer Supply Chain, Information Governance, Sell-side Contract Lifecycle Management, Business Continuity Planning, and Human Capital Management.
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Director, Strategic Program Office (Customer Ordering & Supply Chain)Cisco Systems Aug 2011 - Nov 2013San Jose, Ca, Us- Set vision and technology roadmap for 10+ acquisition integration projects annually (Order Management/Bookings & Supply Chain). Led team through successful implementation of all integration projects, including largest integration project in company history ($4B revenue stream). - Designed, staffed and led Program Management Office with execution responsibility for ~$60MM project portfolio.- Accountable for S-Ox and ISO 9001 compliance of Order Management and Supply Chain systems, including all audits and remediation of any exceptions.- Led U.C. Berkeley campus recruiting activities for IT including engagement with faculty, administration and student groups, hosting campus events, and sponsoring Capstone projects. -
Director, It - Business Relationship Management (Customer Service & Supply Chain)Cisco Systems May 2009 - Aug 2011San Jose, Ca, Us• Led team and strategy for pilot implementation of Salesforce.com Service Cloud (Customer Service, Support and Help Desk), including integration with Oracle ERP to drive improvement in case handling productivity and improved first-touch response times. • Accountable for transactional systems supporting $45B bookings operation, including hands-on management of month-end and quarter-end period to ensure attainment of bookings targets and system performance• Implemented strategies to maintain cohesive, engaged and effective global organization of 80+ based in India, Europe, Australia and various US locations.
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Sr. Manager, It - Business Relationship Management (Quote-To-Cash)Cisco Systems Apr 2007 - May 2009San Jose, Ca, Us• Hand-picked to participate in CIO's strategic Change Management team. Collaborated on development of IT Operating Model and it’s adoption by IT organization• Implemented Teradata business intelligence platform for Customer Service, improved data integrity and greater degree of business self-service• Drove numerous initiatives to improve Customer Service productivity and increase bookings velocity, including credit review/approval and export compliance process automation
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Sr. Manager, It - Service Management (Service Marketing And Service Channels)Cisco Systems Aug 2005 - Apr 2007San Jose, Ca, Us
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Manager, Service Sales OperationsCisco Systems May 2002 - Aug 2005San Jose, Ca, Us
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Program Manager, Customer Advocacy & Internet CommerceCisco Systems Mar 2000 - May 2002San Jose, Ca, Us
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Release Configuration Manager, Customer Billing ItPacific Bell (At&T) May 1998 - Mar 2000Dallas, Tx, Us -
Test Planner, Customer Billing ItPacific Bell (At&T) May 1996 - May 1998Dallas, Tx, Us
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Mail Order Customer Service & MarketingPeet'S Coffee & Tea Dec 1991 - May 1996Emeryville, Ca, Us
Dale Chapman Skills
Dale Chapman Education Details
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University Of California, BerkeleyBachelor Of Arts (B.A.)
Frequently Asked Questions about Dale Chapman
What company does Dale Chapman work for?
Dale Chapman works for Driscoll's
What is Dale Chapman's role at the current company?
Dale Chapman's current role is Vice President, Global Information Services.
What is Dale Chapman's email address?
Dale Chapman's email address is dc****@****sco.com
What is Dale Chapman's direct phone number?
Dale Chapman's direct phone number is +151344*****
What schools did Dale Chapman attend?
Dale Chapman attended University Of California, Berkeley.
What are some of Dale Chapman's interests?
Dale Chapman has interest in Reading, Hoops, Health, Bicycle Commuting, Charles Mingus, Environment, Education, A Good Book, Cal Athletics, Civil Rights And Social Action.
What skills is Dale Chapman known for?
Dale Chapman has skills like Cross Functional Team Leadership, Program Management, It Strategy, Strategy, Leadership, Business Process, It Management, Change Management, Business Intelligence, Enterprise Software, Pmo, Project Portfolio Management.
Who are Dale Chapman's colleagues?
Dale Chapman's colleagues are Celedonio Silva, Mercedes Jaffé, Luis Miguel Rodriguez, Rebeca Rodriguez Melo, Hamza Karkab, Marcos Rios, Raul Fernandez Sanchez.
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