Chara Sparsi Email & Phone Number

Offer consulting services of strategic HR management to businesses.Design and facilitate tailor made training to Businesses in a variety soft skill areas and management.

• Managed over 450 employees as HR Business Partner to both the Director of Nicosia Branch Network Unit and the Director of Corporate and Commercial Division. • Developed HR solutions, programs and policies by analysing business results, trends and metrics in order to enable senior management achieve strategic goals. • Succeeded effective manpower planning by identifying the right staff for the right positions, communicating job expectations and monitoring the performance. • Facilitated the reward and compensation policies for all employees under my supervision. • Guided business unit restructuring, workforce and succession planning. • Consulted with line management providing HR direction when appropriate (coaching, counselling, career development). • Handled and resolved complex employee relations issues (disciplinary and grievance processes) by conducting effective, thorough and objective investigations. • Worked closely with management and employees to improve work relationships, build morale, increase productivity and retention.

• Led, coached and developed 7 branch employees and oversaw the branch budget execution. • Expanded the business and met organization’s goals, objectives and targets. (2007 branch was ranked first in the target Quality of Lending). • Approved credit for potential and continuing clients. • Organized and coordinated all branch activities. • Monitored and handled major non-performing loans to maximize recoverability of debt.• Complied with all internal and external regulations in order to monitor operational and other risks by implementing Anti Money Laundering (AML) and Know Your Customer (KYC) procedures

• Organized and coordinated all the activities of unit providing personalized banking services to the highest net worth customers of the bank. • Managed and supervised a team of six members.

• Led, coached and developed 7 branch employees and oversaw the branch budget execution. • Expanded the business and met organization’s goals, objectives and targets. (2007 branch was ranked first in the target Quality of Lending). • Approved credit for potential and continuing clients. • Organized and coordinated all branch activities. • Monitored and handled major non-performing loans to maximize recoverability of debt.• Complied with all internal and external regulations in order to monitor operational and other risks by implementing Anti Money Laundering (AML) and Know Your Customer (KYC) procedures

• Developed and delivered management soft skills seminars such as leadership, communication skills, change management, customer service, stress management and time management.• Designed and executed recruitment centres for the hiring of management trainees and development centres for the development of middle and senior management. • Implemented other development programs based on the needs of the organization and individuals such as 360 degree feedback, Discussion Fora and Development Reviews.• Established new Performance Management System and ran seminars throughout the organization.• Provided coaching for managers on matters of employee relations. • Designed and delivered induction seminars for new hires.• Administered all the recruitment processes and performed aptitude tests as part of the selection process for new hires. • Developed manuals of HR procedures and policies.

Master Of Science (Msc), Industrial Relations And Personnel Management

Activities and Societies: .

Bachelor Of Science (Bsc), Management Science

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