Charbel Soueid Email & Phone Number

Beirut

-Lead IT, business, implementation and delivery of a NextGen infrastructure and network strategy-Develop and implement the IT Policies and Procedures.-Set IT objectives and strategies for the company.-Communicate the company’s technology strategy to investors, management, staff, partners, customers, and stakeholders.-Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits.-Analyze the costs, value and risks of information technology to advise management and suggest actions.-Approve purchases of technological equipment and software and establish partnerships with IT providers and vendors.-Plan the implementation of new systems and provide guidance to IT professionals and other staff within the organization.-Oversee the technological infrastructures for the organization to ensure optimal performance.-Ensures that IT and network infrastructure adequately support the companys computing, data processing, and communications needs.

Beirut - Mkaless

-Managing IT, voice and DB departments team members. Responsible of a Team of 8 persons-Represent the Infrastructure and Network Services teams at various meetings, i.e. Weekly Board meeting, KPI Reviews and Business Reviews.-Ensure the infrastructure and network team is mitigating, monitoring and managing infrastructure related risks-Ensure that technology standards and best practices are maintained across the organization.-Ensure company technical problems are resolved in a timely and cost-effective manner.-Identify opportunities and risks for delivering the company’s services as a VAS business, including identification of competitive services, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business success.-Identify technology trends and evolving social behavior that may support or impede the success of the business.-Evaluate and identify appropriate technology platforms for delivering the company’s services.-Lead strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timetables for the evaluation, development, and deployment of all VAS and Mobile services.-Work closely with project managers for time allocation and prioritization as well as delivery of our portfolio pipeline Direct development and execution of an enterprise-wide disaster recovery and business continuity plan.-Oversee all system design and changes in system architecture.

Beirut - Mkaless

-Managing IT and voice department team members.-Manages projects and revises work plans as appropriate to meet changing needs and requirements.-Identify opportunities and risks for delivering the company’s services as a VAS business, including identification of competitive services, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business success.-Identifying, approaching and recruiting potential team members.-Collaborate with the appropriate departments to assess and recommend technologies that support company organizational needs.-Lead Researches to identify new IT Services, enhance present Services and IT solutions, enhance Network and applications security, etc.-Follow up with operators to launch new services, applications and support.-Management and deployment of the company platforms in different geographic locations mainly in Lebanon, KSA (Zain, STC and Mobily) and Nigeria (Airtel, Etisalat).-Possess strong experience in installing, maintaining and troubleshooting networks and servers.-Responsible for development, deployment, support and management of LAN, WAN, and IP protocols.-Microsoft SQL DB administration. (Backup Plans, Replication, DB monitoring…)-IVR and SS7 projects implementation and configuration. SS7 and SIP configuration. (Dialogic, Asterisks)-Implements procedures related to operations, backups, archiving and clustering.-Strong knowledge in VMware ESX/ESXi, Windows 2008, Active Directory, Exchange 2010, TMG 2010, SQL 2012, Symantec Antivirus and Brightmail Antispam, HP data protector.-Strong working and operational knowledge of Cisco technologies: Firewall (ASA), Intrusion Prevention System IPS, Routers, Switches, Call manager express, CSS load balancer and Ipoque traffic shaper.-Perform security penetration testing on network and systems to ensure the maximum security.-VPN configuration between InMobiles sites and other mobile operators.

CA Support Engineer for Arab countries and PakistanHelping and supporting businesses & partners in Arab countries and Pakistan to manage IT in all CA environments.Installation, Implementation, maintenance and support of different CA Products for several customers.CA Service Desk ManagerCA IT Client Manager or CA Desktop and Server ManagementCA network and Systems ManagementCA Secure Content ManagerCA Threat ManagerCA ARCserve Backup

Network / Systems support and maintenance for corporate and residential users.Toshiba Support Engineer for Lebanon and middle east region.Networking support engineer for corporate and residential users (IDM, GDS).

Implementing and configuring CA software.NSM (Network and System Management) implementationNSM system migration version 3.1 to 11.2 for Middle East Airlines (MEA).

BPS - Business Products Systems Infrastructure Implementer- Availability and security.Installation, Implementation and Maintenance of business, security and core infrastructure systems.Symantec Backup ExecSymantec Enterprise VaultImplementation and Maintenance of Windows Server 2008.Active DirectoryMicrosoft Exchange 2007

Internship in the theoretical and practical aspects of the wireless transmission systems installed by the company in customer premises.Operation and maintenance of Pesco's public data network

Computer And Communication Engineering Degree, Systems And Networking

Lebanese Baccalaureate; Baccalaureate, General Sciences; General Sciences

Education record