Charlotte Smith Email & Phone Number

Enabling Worldpay to grow responsibly

Maintained and expanded commercial relationships with Merchants in our crypto/web3 vertical

Provided risk oversight and business partnership in our fastest growing areas of the Merchant business including crypto/web3 and other emerging verticals. Fostered key relationships with senior leadership across Risk,Compliance, Legal, Product and Sales to align on strategic priorities, accelerate decision making, and provide consultation to enable.

• Led a team of 8 supporting 200+ sales colleagues globally, with responsibilities including
• Process optimization for merchant onboarding
• Process automation via third party partnerships & CRM tools enablement
• Sales acceleration support of strategic account onboarding
• Partner process design and optimization

Cincinnati, Ohio

Worked cross-functionally to drive efficiencies and introduce automation in the sales and onboarding process for Worldpay's Global eCommerce line of businessLed the successful global integration of the heritage Vantiv & heritage Worldpay eCom sales processes following the merger of these like-size, leading payments companies

Cincinnati, Ohio

• Two-year leadership development program in four areas of Risk, Security & ComplianceMerchant & Credit Risk
• Leveraged R, SQL, and Microsoft Power BI to perform data analysis to strategically enhance systems used by the credit and monitoring teams to reduce expense and mitigate lossesOperational Risk Management
• Led a team of 3 analysts and 2 consultants on an organization-wide initiative establishing a Risk and Control Self-Assessment (RCSA) programInternal Audit
• Leveraged Audit Command Language (ACL) to conduct complex analysis of >6M rows of data
• Project managed the development of the company's Annual Audit Plan while implementing improvements to streamline the processAttack Surface Management, Security
• Increased the efficiency of weekly processes via automation (R) and elimination of duplicated efforts Developed global reporting and insights to support integration

Oxford, Ohio

Cincinnati, Ohio

Master Of Economics (Ma), Financial Economics

Studied theory-based methods of conducting statistical data analysis and learned to execute the analysis in three programming languages.

Bachelor Of Arts (Ba), Economics And Organizational Communication, Minor In Spanish

- Inducted into Phi Beta Kappa and Sigma Delta Pi honor societies - Earned Dean's List, All semesters - Published in the Xavier Journal of.