Chris Arends Email & Phone Number

Global Quality Assurance Operations Executive – Entertainment Software Development Industry EXECUTIVE SYNOPSIS:──────────────────────────● 25 years of experience and demonstrated leadership in Quality Management, with in-depth knowledge of First Party Technical Requirements, Quality and Compliance Processes, Operations and Strategy. ● Quality and player/customer experience focused process development. ● Particular strength in developing, inspiring, and leading global teams (780+ individuals), and driving best practices across cross-functional business units to enable overall success of stakeholders and partner organizations.STRATEGIC BUSINESS VALUE:──────────────────────────● Quickly identifies logical and productive business and technical solutions; able to resolve conflict, find possibilities in unexpected places, and align vision with all stakeholders.● Influential communicator who builds trusted relationships with Executive team and Business Unit leaders to maximize the impact of Quality, with a focus on return on investment. ● Agile mindset and methodology to handle both strategic and tactical complexities, with finesse in creating a continuous improvement culture. PIVOTAL SKILLS:──────────────────────────○ P&L Performance ○ Global Quality Assurance Operations○ Business and Staff Management ○ Project Management○ Team Leadership and Development ○ Relationship Management ○ Cross-Functional Collaboration ○ Continuous Improvement○ Release Management Optimization ○ Strongly-held Personal Value System

Listed skills include Game Development, Video Games, Xbox 360, Mobile Games, and 33 others.