Charise Epps Email & Phone Number

Baltimore, Md, Us

Baltimore, Maryland, United States

- Collects and verifies patient and insurance demographics, verifies insurance benefitsand coverage by reviewing benefits collection in Epic, provides cost estimates, securingpre-certifications and/or pre-notifications for patient services, collection of co-pay anddeposits prior to services and providing financial assistance to patient.- Processes daily admission cases by obtaining authorization for emergent casesWorks as a liaison between internal scheduling department and the utilization reviewteam- Works closely with utilization review team to investigate denials of authorizationExplains insurance coverage and financial responsibilities to the patient/responsibleparty- Liaison between patients and internal scheduling departments- Maintains consistent contact with the Care Management team and Social Workdepartments to ensure required information has been obtained for reimbursement, andthat pre-admission and pre-certification requirements are followed.- Accounts Receivable (ie, debit/credit card payments, ABNs, and self-pay)- Educates patients regarding adequate insurance coverage.- Understands applicable hospital and physician billing requirements and communicatesthe proper procedures and requirements to patients- Communicates coverage issues to the service areas; works with patients and staff toresolve

Baltimore, Maryland, United States

-Serves as the first point of contact for patients and visitors who enter the facilities andis responsible for all aspects of customer service for Patient Access/PatientAdministrative Services areas-Collects and verifies patient and insurance demographics, verifies insurance benefitsand coverage by reviewing benefits collection in Epic.-Maintains regulatory and functional knowledge of all registration information required-Ensures timely and accurate reporting/billing-Performs clerical duties as necessary-Educates patients regarding adequate insurance coverage-Ensures accuracy and completion of paperwork, prior to filing admissions

Baltimore, Maryland, United States

Baltimore, Maryland Area

Baltimore, Maryland Area

Bachelor'S Degree, Human Resources Management/Personnel Administration, General

Bachelor Of Science (B.S.), Psychology