Charissa Plummer Email & Phone Number

- Proactively nurture client relationships through strategic communication and meticulous account management, fostering trust and satisfaction.- Led and supervised a diverse team of designers, developers, and content strategists, ensuring projects were completed on time and within budget.- Manage multiple initiatives and projects simultaneously, ensuring stakeholder expectations are met by proactively identifying problems and solutions.- Drove website development and feature implementation initiatives for clients, prioritizing seamless integration and enhancing user experience.- Consistently evaluated competitors and benchmarked digital best practices to drive continuous improvement initiatives.

Portsmouth, New Hampshire, United States

- Strategically managed client relationships through proactive communication and meticulous account management.- Provided leadership and oversight to a diverse team of designers, developers, copywriters, and media-production specialists, ensuring timely and budget-conscious completion of digital projects.- Identified and implemented project management efficiencies, enhancing profitability.- Conducted training and mentorship programs for account managers, focusing on web-build strategies, client relationship management, and advanced product knowledge.- Spearheaded website development and feature implementation for clients, ensuring seamless integration and optimal user experience.

Manchester, New Hampshire

- Fostered interdepartmental collaboration to develop and execute marketing plans driving sales objectives.- Collaborated with the integrated marketing team to develop strategies for promoting promotions, programs, brand messaging, and critical messages on the site.- Managed all company platforms, including website, social media, ads, and eblasts, by curating content, designing visuals, and engaging with audience interactions.- Facilitated content deployment across various CMS platforms (e.g., Proprietary, WordPress, Kentico, HubSpot).- Prepared and delivered sales presentations, proposals, and RFPs.- Crafted website copy optimized for SEO and web readability, enhancing online visibility and user experience.

Bedford, Nh

-Develop quarterly marketing plan and ensure its implementation.-Prepare sales presentations, proposals, and other sales materials.-Coordinate agency's participation in national, regional and state conferences. -Work with publications, associations and creative team to produce and place all purchased media placements. -Manage and analyze success of agency's marketing initiatives. -Manage and implement agency's editorial calendar.

Manage social media sites. Develop and execute fan engagement strategies.Generate social media content.Track and report on campaigns and growth of social platforms. Manage marketing promotions for clients. Develop and maintain client relationships.Write articles focused on bank marketing.

Plymouth, Nh

Manage social media accounts, marketing strategies, as well as public relations strategies.