Charisse Jacques
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Charisse Jacques Email & Phone Number

AI & Analytics | C-Suite Executive | Retail & CPG | SaaS Technology | Customer Success | Strategic Growth & Scaling | Board Member | Investor at RealNetworks
Location: San Francisco Bay Area, United States 14 work roles 3 schools
1 work email found @symphonyretailai.com 3 phones found area 212 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email c****@symphonyretailai.com
Direct phone (212) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
RealNetworks
Role
AI & Analytics | C-Suite Executive | Retail & CPG | SaaS Technology | Customer Success | Strategic Growth & Scaling | Board Member | Investor
Location
San Francisco Bay Area, United States

Who is Charisse Jacques? Overview

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Charisse Jacques is listed as AI & Analytics | C-Suite Executive | Retail & CPG | SaaS Technology | Customer Success | Strategic Growth & Scaling | Board Member | Investor at RealNetworks, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at symphonyretailai.com, phone signal with area code 212, and a matched LinkedIn profile for Charisse Jacques.

Charisse Jacques previously worked as President, SAFR at Realnetworks and Advisory Board at Arteli Inc. Charisse Jacques holds Bs, Mechanical Engineering from Massachusetts Institute Of Technology.

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Email format at RealNetworks

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{first}.{last}@symphonyretailai.com
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Profile bio

About Charisse Jacques

Global, strategic C-Level business executive, GM, COO, and AI practitioner who turns around, transforms, and scales businesses – and enables actionable data-driven decision-making for retailers and consumer-oriented companies with a strong customer/client focus. Draws from 20+ years of experience fusing strategic focus, operational leadership, P&L oversight, and financial acumen with robust technology, AI, and data analytics to deliver double-digit, year-over-year growth.Brings to companies a keen expertise in launching innovative AI and SaaS solutions to market through robust GTM strategy, product/market fit, evolving tech innovation, data analytics, and deep customer understanding. Compliments a unique blend of consulting experience from McKinsey & Company, Kearney & others, with executive/operational leadership roles at SymphonyAI Retail and others to drive revenue growth, improve performance, and create value for the business and its customers through data-driven decision-making, strategy, and innovation with an entrepreneurial mindset.Recognized leader with a successful record of working with numerous Fortune 500 and emerging public/private retailers, CPG, and consumer-oriented businesses on all matters of business strategy, product portfolio direction, and launching innovative solutions to market. Known and respected among leaders and colleagues for building cultures of impact, growth, and value creation across the U.S., Latin America, Europe and Asia. Thought leader and speaker across intersectional areas of AI/technology, consumers, retail, merchandizing, CPG, and innovation – boasting numerous articles and features in top industry publications.In addition to corporate leadership and with a high sense of purpose, serves as a Regional Advisory Board Member of BUILD.org California, an organization that empowers youths with entrepreneurship skills to become CEOs of their own lives.

Listed skills include Strategy, Retail, Management, Leadership, and 24 others.

Current workplace

Charisse Jacques's current company

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RealNetworks
Realnetworks
AI & Analytics | C-Suite Executive | Retail & CPG | SaaS Technology | Customer Success | Strategic Growth & Scaling | Board Member | Investor
Website
realnetworks.com
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14 roles · 33 years

Charisse Jacques work experience

A career timeline built from the work history available for this profile.

President, Safr

Current
Realnetworks

Seattle, Wa, Us

Sep 2024 - Present

Advisory Board

Current
Arteli Inc
Jul 2024 - Present

Gm And Coo Customer & Category Management Solutions

Symphonyai Retail Cpg

Lead and provide strategic direction for SymphonyAI Retail’s global SaaS businesses across customer intelligence and merchandising, with full P&L responsibility. Oversee strategy, operations, solutions, sales, and customer success of global organization across the U.S., LatAm, Europe and Asia, while directing delivery of new AI-SaaS solutions to market and driving strong focus on customer/client ROI. Led double-digit growth every year for this leader of end-to-end, integrated AI merchandising, marketing, and supply chain solutions for retailers and CPG manufacturers worldwide.

Dec 2022 - Apr 2024

Gm And Chief Customer Centric Retail Officer

Symphonyai Retail Cpg

Lead and provide strategic direction for SymphonyAI Retail's global SaaS and services business for customer/shopper intelligence with fully P&L responsibility. Oversee strategy, operations, solutions, sales, and customer success of global organization across the U.S., LatAm, Europe and Asia.

Mar 2022 - Dec 2022

Svp Global Customer Centric Retail Services & Client Partner

Symphonyai Retail Cpg

P&L oversight and champion of our commitment to customer-centric retailing leading Global client teams and global analytics team - covering the U.S., LatAm, Europe and Asia. Accountable for client relationships. Served as voice of the customer across cross-functional collaborations. Prior to promotion to global role, managed key US strategic client, turning around the program.Additionally, established Symphony’s Insights Academy Certification with ‘insight-to-action’ framework to identify client actionable insights and capture measurable value from SaaS solutions & common analytical processes – expanded the program 10X across Symphony’s global client portfolio.

Oct 2018 - Mar 2022

Senior Retail Principal

Kearney

Chicago, Illinois, Us

Served as Trusted Advisor to executive clients of industry-leading Retail and wholesale companies, advising on developing innovative solutions – from identifying to capitalizing on actionable solutions. Provided thought leadership on Experiential Retail.

Oct 2015 - Oct 2018

Consulting Partner | Retail Industry

Kalypso

Milwaukee, Wisconsin, Us

Enable retailers and their suppliers to deliver growth and results from innovation by: • Developing capabilities to become more innovative & sustain results • Improving merchandise lifecycle related decision making and information management through business intelligence & analyticsLeader in Retail practice. Frequent author of thought leadership.

Jan 2014 - Oct 2015

Retail Analytics & Advisory Services - Managing Director, Principal

Prgx

Atlanta, Georgia, Us

- Leader of analytics-enabled consulting service line for retailers.- Focus on Merchandise Optimization and Merchandise Analytics

Nov 2008 - Jan 2014

Owner/General Manager

Fitwize 4 Kids

Coral Springs, Florida, Us

Dec 2007 - Mar 2009

Various Engineering

Ge Aircraft Engines

Boston, Ma, Us

Project Engineering, Technical Program Management, Six Sigma

1994 - 1997 ~3 yrs
Team & coworkers

Colleagues at RealNetworks

Other employees you can reach at realnetworks.com. View company contacts →

EO Erik Olson Erik Olson Colleague at RealnetworksSeattle, Washington, United States View → NA Nikhil Arora Nikhil Arora Colleague at RealnetworksSeattle, Washington, United States View → KF Kelly Fray Kelly Fray Colleague at RealnetworksSão Paulo, Brazil View → RS Ryan Sennholtz Ryan Sennholtz Colleague at RealnetworksGreater Seattle Area, United States View → KK Kunal Kumar Kunal Kumar Colleague at RealnetworksDelhi, India View → JW Jin Wook Kim Jin Wook Kim Colleague at RealnetworksGurgaon, Haryana, India View → NS Nabi Siddiqui Nabi Siddiqui Colleague at RealnetworksLucknow, Uttar Pradesh, India View → JS John Sheetz John Sheetz Colleague at RealnetworksEverett, Washington, United States View → TH Teemu Hakuli Teemu Hakuli Colleague at RealnetworksHelsinki, Uusimaa, Finland View → JJ Jihyun Jo Jihyun Jo Colleague at RealnetworksSouth Korea, Korea, Republic Of View →
3 education records

Charisse Jacques education

Bs, Mechanical Engineering

Massachusetts Institute Of Technology

Mba

University Of Michigan - Stephen M. Ross School Of Business

Ms, Mechanical Engineering

University Of Michigan
FAQ

Frequently asked questions about Charisse Jacques

Quick answers generated from the profile data available on this page.

What company does Charisse Jacques work for?

Charisse Jacques works for RealNetworks.

What is Charisse Jacques's role at RealNetworks?

Charisse Jacques is listed as AI & Analytics | C-Suite Executive | Retail & CPG | SaaS Technology | Customer Success | Strategic Growth & Scaling | Board Member | Investor at RealNetworks.

What is Charisse Jacques's email address?

AeroLeads has found 1 work email signal at @symphonyretailai.com for Charisse Jacques at RealNetworks.

What is Charisse Jacques's phone number?

AeroLeads has found 3 phone signal(s) with area code 212 for Charisse Jacques at RealNetworks.

Where is Charisse Jacques based?

Charisse Jacques is based in San Francisco Bay Area, United States while working with RealNetworks.

What companies has Charisse Jacques worked for?

Charisse Jacques has worked for Realnetworks, Arteli Inc, Symphonyai Retail Cpg, Kearney, and Kalypso.

Who are Charisse Jacques's colleagues at RealNetworks?

Charisse Jacques's colleagues at RealNetworks include Erik Olson, Nikhil Arora, Kelly Fray, Ryan Sennholtz, and Kunal Kumar.

How can I contact Charisse Jacques?

You can use AeroLeads to view verified contact signals for Charisse Jacques at RealNetworks, including work email, phone, and LinkedIn data when available.

What schools did Charisse Jacques attend?

Charisse Jacques holds Bs, Mechanical Engineering from Massachusetts Institute Of Technology.

What skills is Charisse Jacques known for?

Charisse Jacques is listed with skills including Strategy, Retail, Management, Leadership, Strategic Planning, Management Consulting, Program Management, and Business Strategy.

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