Charitha Wickramarachchi Email & Phone Number

Sri Lanka

• Monitored technology infrastructure against core standards to provide technical assessment and advisory services.
• Reviewed technical guidelines to verify compliance with information security standards and best practices.
• Fostered communication between site locations by initiating increased telepresence usage and remote operational review processes.
• Collaborated with personnel to provide updated knowledge regarding industry application standards and specifications on Atos Unify.

Western Province, Sri Lanka

A digital technical content writer with expertise and experience in crafting content for the web. Has a strong grasp of SEO techniques and strategies and excels at creating compelling and engaging content. He is proficient in using various content-creation tools and platforms. Is also a great communicator and is able to effectively collaborate with.

Sri Lanka

# 873, Kandy Road, Wedamulla, Kelaniya, Sri Lanka

• Act as the primary control point for information systems and infrastructure solutions
• Developing and implementing IS policy, SOPs and best practice guides for the organization
• Offering hands-on experience to customers by evaluate potential business impacts from security breaches and provide strategic and tactical guidance to higher management
• Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow among 10 departments and cut down paperwork by 65%.
• Responsible for implementation and management of Data Center, Virtualization, Storage, Automation and Replication
• Periodic review, system audits, change management and adopt improvement of ERP, CRM, HRMS

Head Office

• Established positive relationships with industry leaders to gain insight into innovations and trends, provide technical Support for OPMC & Back End Customers for VPN, PEO TV and WAN
• Provide audit, monitoring(NMS) and technical Support for Corporate Customers VPN
• Evaluate Maintenance, Network Planning, Optimization & Performance Audit of PSTN.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Resolved workflow issues to optimize team productivity and improve delivery times.
• Designed an internal dashboard for an at-a-glance system and project status reporting.

Thummulla, Sri Lanka

Worked as a lecture who had a very successful student passing rate that speaks it self, A practical related lecturing method was implemented giving the students the full flexibility to explore them self.

Kollupitiya

• Maintained network hardware and software and monitoring the network to support network availability to end users.
• Responsible for Data Center management
• Managed data backups and disaster recovery operations to comply with business continuity initiatives.
• Identified and immediately resolved issues with network devices.
• Performed day-to-day LAN and WAN administration, maintenance, and support.
• Monitored system performance and responded to alerts.

Thimbirigasyaya

• Implementation and Management of Document Management System.
• Orchestrated integration and communication of software upgrades.
• Spearheaded inventory control measures to replenish and maintain IT equipment.
• Integrated and updated software products to boost system compatibility.
• Mentored employees and offered constructive feedback for performance improvement.
• Diagnosed and resolved hardware and software issues.

Master Of Business Administration - Mba, In Business Technology, Following

Bachelor Of Science - Bs, Information Technology

• Management Information System(MIS) • Programming Paradigms • Software Engineering • IT Project Management

Diploma, Computer Systems Networking And Telecommunications

Bachelor'S Degree, Computer Software Engineering

Bcs, Mathematics

Education