Charlene Erickson Email and Phone Number

Student Services/Academic Affairs Program Administrator, Pathways Program: Support program and faculty directors of innovative independent curriculum program at the School of Dentistry. Coordinate program planning and development of student Leadership, Healthcare Delivery, Research and Immersion curriculum. Develop program manual and training for faculty guides and mentors, maintain online portfolio system, Canvas course sites and other building blocks of the program. Monitor student progress and advise on projects, remediation and graduation requirements. Oversee budget management, reporting and tracking. Prepare program reports and syllabi. Promote student learning and development for introductory course in Pathways. Plan and execute Pathways Day event. Coordinated Scholars Program in Dental Leadership (SPDL). Assist student organizations in volunteer management and events. Secretary Senior: Performed administrative and organizational tasks within the Office of Research and Ph.D. Training. Administrative tasks include meeting scheduling, travel arrangements, hosting, committee coordination, timekeeping, p-card reconciling, backup office manager, purchasing, scheduling, MPathways, and web site development. Supported Associate Dean for Research and Director of the PhD Program. Supported the NIH Tissue Engineering and Regeneration Training Grant (TEAM T-32) on grant programs, student recruitment, activities and requirements, and education events throughout the year. Supported student summer research program. Lead staff person on annual Research Day planning. Research Day responsibilities include: working with student group volunteers, exhibitors, Keynote Speaker and Development Office; creating and implementing sponsorship opportunities; marketing, and assistance with implementation of the day’s events.

Oversaw planning, strategizing and implementing 10 Fundraising Walks statewide by creating a fundraising walk program consistent and standardized across many different markets, while retaining the unique culture of the area. Specific duties included:o Creating and presenting informational trainings and team kickoffs for groups and committees. o Developing marketing strategies to maximize fundraising potential.o Developing and creating collateral materials related to specific events.o Strategizing sponsorship opportunities and giving levels, soliciting corporate sponsorshipand team participation through proposal writing.O Volunteer management duties: planning foundation–wide volunteer recognition event, referring interested volunteers to appropriate programs or events, and developing the comprehensive volunteer program for the annual Kidney Ball, the signature gala event.

Responsibilities included assisting with planning, strategizing andimplementing Special Events, specifically 26 Memory Walks statewide, two Bowling Bonanza pledge events, and a Chocolate Jubilee Luncheon and Gala for Major Donors. Specific job duties included assisting in event budget planning, developing marketing strategies to maximize fundraising potential, developing and creating collateral materials related to specific events including brochures, pledge envelopes, posters, mailings, and team kits, strategizing sponsorship opportunities and giving levels, soliciting corporate sponsorship and team participation, creating and presenting informational trainings and team kickoffs for group audiences, and developing incentive prize structures. Responsibilities for volunteer management were: recruiting, tracking, training, recognizing, and retaining volunteers for all Special Events, including event executive committees. Chaired volunteer committee which implemented consistent volunteer program practices and standard procedures across state and regional offices.

Responsibilities included developing and delivering core customer service trainingmodules for new and existing employees in a technical call center environment, scheduling andcoordinating new employee orientations and training, and assisting with education and training proposalsand projects.

Responsibilities included coordinating complete range of serviceprograms for older adults living in the Greater Bloomfield area. These services included transportation,basic case management, meal delivery, chore services, and counseling. Worked with township, AreaAgency on Aging, and school district personnel to ensure that the social, emotional and physical needs ofboth active and homebound seniors were being met through volunteer programs, social activities andCommunity Development Block Grants. Developed several new programs to reach out to residents inareas of telephone reassurance, friendly visiting, extended chore services and nutritional supplementprograms. Acted as Case Manager, client advocate and liaison for older adults and their families.

Developed and directed Project GUIDE, a multigenerational family supportprogram for grandparents raising their grandchildren due to parental drug addiction. Responsible for$500,000.00 budget. Supervised childcare director and secretary, designed and facilitated weekly supportgroups for grandparents, developed programming for families, coordinated Skillman Foundation reporting, and supervised interagency staff cooperation to meet the needs of the program participants.

Assisted in development and implementation of many unique volunteer and trainingprograms funded through the Center for Intergenerational Learning. All programs involved meeting theneeds of older adults and/or youth through intergenerational programming. Assisted in grant writing,community and school presentations, improvisational theater direction and performance, and hands-ontraining of all generations. Facilitated groups ranging in age from elementary school students to retirees.Co-taught Training Design and Facilitation Skills at the graduate level. Acted as volunteer literacy tutorand learning retreat facilitator.