Responsible for the day-to-day non-clinical operational management of the SIH Cancer Institute. Effectively manage 17 employees from 5 departments: Patient Intake, Financial Navigation, Café, Environmental Services and Materials/Handling monitoring their performance and ensure all policies are followed. Ensure facility is prepared for Joint Commission and compliance visits. Facility has experienced over 100% growth in 4 years and currently involved in the expansion project for the facility. Ensure Café is fully functional and compliant to all Health Department Standards. Employee Engagement survey results for 2019 was 96%. Member of Mission and Values system team for 4 years. Facilitator for Patient Experience team for facility for 4 years.

Execute and implement business procedures to effectively manage 50 employees and maintain that all departments were operating within budget guidelines for 2 locations. Monitored gross profit to ensure profits were within company guidelines. Tracked daily sales within all departments to reach month end goals. Facilitated weekly management meetings. Ensure all departments were following state and federal guidelines. Interviewed and hired all employees. Store trainer for new hires and management staff. Established company handbook for the dealership. Attended semi-annual Harley-Davidson dealer show to purchase all merchandise for the dealerships. Worked with vendors throughout the year to replenish merchandise. Facilitator of store inventory. Responsible for all operational needs for Black Diamond Event Center. Hired additional staff needed for weddings, community events and concerts. Collaborated with food and beverage vendors for operational needs. Monitored each rider for fulfillment prior to event or concert.

Efficiently work with clients to promote their businesses through the use of advertising and marketing research. Responsible for over 100 clients, generating over 115,000 in revenue each month.

Manage the operations of the business with annual sales of 2 million. Responsible for hiring, training and maintaining personnel files for 3 Assistant Managers and 15-part time associates. Ensure the store is operating within all budget guidelines and presentation is to company standards. District trainer for new hires. 100% compliant to payroll and all budgets.

Oversee and manage operations of the business with annual sales of 7 million. Responsible for developing a hiring/ training center for Carbondale, Fairview Heights and Jefferson City locations. Maintained personnel files for 4 managers, 4 full time and 75-part time employees. Ensure that the store is operating within all budget and operation guidelines according to company standards. 100% compliant to payroll and all budgets.

Efficiently and effectively planned and directed operations of the store with annual sales of 22 million.Responsible for the staffing of 150 employees. Ensured store was operating to company standards andwithin all budget guidelines through constant contact with Corporate Management concerning safety,shortage, credit performances, sales and daily operations. Area Sales Manager of the year awarded twice. Instrumental in the opening of 3 additional Famous Barr stores.