Charlene Hudson Email & Phone Number

Atlanta, Ga, Us

Greater Atlanta Area

Dunwoody

Develop and implement vision, strategy, and programs for human resource management for a 5K-person, $175MM global corporation delivering scanning and document preparation services utilized in legal and non-legal proceedings.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬◆ Orchestrate key projects and processes during a period of change to support seamless leadership of merger to Legal Solutions, Inc.◆ Analyze recruiting trends and project and staffing requirements alongside management and stakeholders. Drive internal succession to cultivate highly qualified leadership team members. ◆ Implement a suite of technology tools more efficiently managing corporate-wide unemployment claims. Interface with vendors and technology staff to identify advanced solutions for additional process management.

Atlanta, Ga

Worked in tandem with an executive team including VP, SVP, and other senior staff to establish a culture of productivity and performance excellence for a 600-employee client group in a global payroll solutions and processing operation, operating within a call center, professional services department, and process engineering unit. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬◆ Advised executives regarding strategy for labor management from talent acquisitions to staff consolidations, training program upgrades, employee satisfaction metrics, and internal relations.◆ Touchstone for employee recognition and launch of rewards program recognizing winning behaviors and garnering buy in and team confidence. ◆ Accountability for mentoring and fast tracking top performing talent toward more critical management and leadership roles.◆ Synergized and oversaw efforts across cross-functional departments to develop training for skills and competencies that directly correlated to an improved client experience. ◆ Fostered progressive dialogue with employees concerning their roles and responsibilities within the organization. Conducted performance reviews, communicated requirements, mediated disputes, and promoted a positive work environment.◆ Ideated change management philosophy to increase company adaptability, improve internal communications, and maintain operational processes during transitions.◆ Devised an HR training platform for business partners and company executives, modeled after Ceridian leadership standards, supporting competitive differentiation. Generated training analytics and recommendations.◆ Led cost effective, efficient human capital planning to achieve business goals set forth by executives. Implemented Nine Block Assessment to ascertain leadership potential.◆ Ramped up efficiencies including organizational awareness, leadership development, and workforce optimization.◆ Executive Chairperson and fundraiser for the Ceridian Women’s Network.

Norcross, Ga

Provided human resources leadership and oversight governing an expanding HR infrastructure for a burgeoning Fidelity division doing $6.6Bn in business, 2015.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬◆ Trusted client advisor and strategic planner working with management and staff to implement comprehensive HR solutions including robust performance management frameworks .◆ Point personal and coordinator for multi-site employee relations, policy making, disciplinary management, and grievance mediation for more than 3,000 staff members.◆ Facilitated smooth and effective flow of communication that included the annual compensation merit process to ensure timely execution of reviews and equity in salary recommendations.◆ Created a job analysis process after completing thorough evaluation of industry best practices to develop job requirements and guidelines strongly aligned with corporate goals and objectives.◆ Counseled leadership with critical input on talent acquisition, labor efficiencies, interview strategies, salary proposals, contract negotiations, and new hire processes.Early Career:Recruiter: Spherion Talent Acquisition Group (virtual recruiter for various organizations)Human Resources Generalist: NOVA Information Systems