Assure accurate data of employee new hire paperwork. Responsible for all background checks (SING, OIG and SAM). Responsible for maintaining license for nursing, CPR, TB, Physical, Covid requirements and other licensure requirements as needed. Assist department managers with building HR when needed for enforcement of company policies and procedures. Assure appropriate paperwork is filled out and submitted for workers’ compensation, ADA, and FMLA when needed. Ensure timely enrollment of employees in the time clock for both facility and UHA. Verify payroll has been submitted and is correct prior to cutoff time. Attend company meetings, as required. Ensure that all reports are completed within an established timeframe. Participates in orientation and training programs, as required.

Interview potential front desk staff with Office Manager, ensuring the most qualified candidate is chosen. Train new hires on policies, procedures, scheduling and conflict resolution. Serve as subject matter expect to front office staff. Maintain organized environment by updating necessary paperwork.

Responsible for scheduling patient appointments, verifying insurance, collecting copayment. Greet patients and assist with medical records maintenance u entering and updating patient demographics into computer system.

Registered patients per hospital policy, educate patient about medical policies. Assisted patients with filling out medical forms and collecting fees per office protocol. Triage and chronicle telephone calls received regarding information for patients.