Charlene Heng Email and Phone Number
Charlene Heng work email
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Charlene Heng personal email
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Energetic and results oriented professional with 9 years of progressive experience in the finance industry. Experienced in Operations in both middle and back office, Client Service and Project management. Recognised as one who quickly grasps complex concepts and interprets ideas into logical strategy. Able to identify areas for improvements and proactively implement changes to the process work flow. Demonstrated ability to maintain an excellent level of client’ relations and developed client rapport. Lean six sigma | Change management | Agile | Process improvement | Digitisation | Broker – dealerOperations and Risk Management | Client Service Delivery | Prime Services | Corporate Actions
Gic
View- Website:
- gic.com.sg
- Employees:
- 2703
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Change Management AssociateGic Feb 2016 - PresentCentral SingaporeEngaged with business and vendor teams to identify needs, design strategies, select and negotiate solutions and manage delivery. Led communications and status reporting. Interfaced with leadership to foster transformation change. -
Clearing, Collateral, Valuations, Asset Protection & Liquidity Control Team, Senior AnalystCredit Suisse Aug 2014 - Jan 2016SingaporeReduced operational risks and ensuring necessary controls are in place for inter team process work flow. Collaborated closely with senior management providing holistic views on the need to change and introduced new control measures.- Responsible for providing a control oversight and framework- Acted as Primary face off to internal and external Audit- Ensure consistent Global balance sheet controls -
Prime Services Middle Office, Senior AnalystCredit Suisse Oct 2011 - Jul 2014SingapreProvided comprehensive banking, securities, and investment product support for more than 10 top tier clients (Fund houses), acting as main point of contact for them. Partnered all front office departments and back offices (Global Client Service representative desk, Stock Loan desk, GFX Asia desk and IB operations team – Cash Settlements, Asset Servicing, FX ops, LDO and Swaps) servicing all client’s operational needs -
Asset Servicing , AnalystCredit Suisse Sep 2007 - Aug 2011Central SingaporeSME for processing both Mandatory and Voluntary corporate events for both PB and Non PB clients in a timely and accurate fashion -
Operation AnalystGoldman Sachs Mar 2007 - Jun 2007Central Singapore- Responsible for margining customers who are deemed to be of less favourable credit standing- Interacted extensively with counterparties to resolve discrepancies in energy and metal prices and determined validity of collateral posted- Participated in regular meetings to report and update senior supervisors
Charlene Heng Skills
Charlene Heng Education Details
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2Nd Upper Honours
Frequently Asked Questions about Charlene Heng
What company does Charlene Heng work for?
Charlene Heng works for Gic
What is Charlene Heng's role at the current company?
Charlene Heng's current role is Change Management Associate at GIC.
What is Charlene Heng's email address?
Charlene Heng's email address is ch****@****ail.com
What schools did Charlene Heng attend?
Charlene Heng attended University Of London.
What skills is Charlene Heng known for?
Charlene Heng has skills like Investment Banking, Project Management, Fixed Income, Derivatives, Equities, Bloomberg, Trading, Banking, Risk Management, Business Analysis, Financial Analysis, Capital Markets.
Who are Charlene Heng's colleagues?
Charlene Heng's colleagues are Muralidharan Muraalidharan, Hwee Chin Han, Nancy Chang, Will Oswald, Rishi Minocha, Sharon Tan, Lionel Foo.
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