Charles Brown Email & Phone Number

United States

Baton Rouge, Louisiana, United States

Maintained IT projects through ADOProvided SharePoint support for Security, and DesignBuilt and assisted in building forms in Powerapps for SharepointUtilized Power Automate for flowsAdministered and used Kace for ticket and inventory trackingAssisted in writing Policies and ProceduresCreated, Maintained and deployed multiple images with MDT and Lite Touch USBDeployed software through PDQ DeployProvide Windows 10/11, MS Office and miscSoftware SupportRemote Support using Log Me In RescueProvided technical support within the company in person, virtual or over the phoneRepairing or replacing Laptops and desktopsInstalling software, printers and Network SolutionsMaintained users through a hybrid environment

Louisiana, United States

Provide Windows 10, MS Office and misc. software Support for the Middle and Eastern USSite Setups and Site SurveysMaintain Phone System through MitelImage HP computers using Manage Engine Desktop Central and Smart DeployBuilt Forms using PowerApps for SharepointRemote Support using Manage Engine Desktop Central and ConnectWise ScreenConnectProvided technical support within the company in person, virtual or over the phoneRepairing or replacing Laptops and desktopsInstalling software, printers and Network SolutionsMaintained and supported Posi Chek software and databaseDeployed Provision packages to locationsMaintained users through Azure AdInstall and troubleshoot Zebra PrintersOther Software: IBM Rentalman; Safety Suite Device Configurator; Cisco VPN; BW Fleet Manager; Zscaler; MSA Device Configurator; MSA Repair Configurator; Mitel Softphone; Postgres SQL; MSA, Dreager and Scott Posi Chek Software

Baton Rouge, Louisiana

Maintained network, Printers and Laptops from 12 remote locations between Texas, Louisiana, Florida and Puerto RicoInstall and configure computer hardware, software, networks printers and scannersMonitor and maintain computer systems and networksProvided technical support across the company in person, virtual or over the phoneManaging and maintaining Microsoft office 365 and Microsoft Azure ADRepairing and replacing equipment when necessaryMaintain local server

Baton Rouge, Louisiana Area

Assemble Custom built Asus computers and serversMaintained 10+ companiesSetup and maintained CCTV security systemsLoss data recovery with various software's due to deletion, formatting, virus or ransomwareSetup onsite backupsInstalled home TV's and Audio systemsResponsible for installing, maintenance and repair of Windows 7 and 10 OS'sUtilized Norton for AV and FirewallSpec’d out systems for various applicationsMaintained Active Directory, Exchange onsite and web based hosting

Galliano, La

At MONTCO Offshore I setup and managed Windows Server 2008 / 2012, MS SQL Server 2008 / 2012 / 2014, MS Exchange 2007 / 2010 / 2013 / 2016, ForeFront TMG Firewall 2010, Active Directory, IIS, Group Policy, Print Server, MS Hyper-V, Backups and Disaster Recovery. During my time at Montco I repaired Desktop and Laptop computers, Apple, Samsung and windows cell phones, Printers and minor circuit board repairs. I maintained the companies intranet and internet presence by editing existing and creating new pages to assist with daily job duties.