Charles Caplette Email & Phone Number

Charleston, South Carolina, United States

Primary Linux system administrator responsible for maintaining 20 VMs, 9 hypervisors, and 3 Dell EMC unities across 3 different enclaves for Synchro CCOP system ensuring successful day-to-day operations. Completed 700+ Security Technical Implementation Guides (STIG) across a variety of equipment and operating systems including Vsphere, Centos/Redhat, ESXI, and Cisco. Updated and maintained the current Synchro Sysadmin Guide to include Splunk, Nagios, Synchro V3 Cloud access request process, and current daily transfer process. Maintain a Redhat 8.6 yum server that hosts 29 repositories providing security updates to numerous projects, including CCOP and DCGS-N. Ensure that DCGS-N remote sites can connect to Synchro’s Yum/Nifi Server via port exceptions and custom-built install scripts. Built out custom Nifi flows to allow for the separation and process of health and status data to be split between An Authorized Transfer Agent (ATA) is responsible for moving data up classification levels while maintaining proper security guidelines. Perform snapshots, updates, and backups bi-weekly of all systems to ensure all systems meet security requirements set by Information Assurance

San Diego, California, United States

Global Command Control System Maritime (GCCS) and DCGSN administrator aboard USS Abraham Lincoln CVN72. Top Secret/SCI clearance technician responsible for overseeing multiple C4I systems that impact ships readiness. Work Center Supervisor overseeing 17 qualified sailors in completion of ships maintenence. Deployed 1Apr2019 to 20Jan2020 earning Information Warfare Pin and Navy Achievement Medal during this time.

Gainesville, Florida, United States

Geek Squad technician responsible for meeting monthly sale goals and assisting customers identifying problems with end user devices.

As an intern for IT shared services I was responsible for creating and maintaining an inventory management system within Microsoft excel. I assisted others with daily tasks and other demanding duties. I managed network nodes and built dependencies in Solarwinds an infrastructure management software for IT professionals. Created and submitted training guides, business cards and budgeting quotes in Excel for future use in the business. Performed the monthly distribution center survey for all 52 locations. Opened service incident tickets and assigned them to their proper role and employee. Assisted in the setup of new phone system that was implemented throughout the company. Organized intermediate distribution frame closets and disassembled/took down old equipment such as cabling, switches, routers, and racks. Able to recognize and respond to problems with end user equipment such as TVs, phones, and PCs.

As a cashier team member, was responsible for managing cashier drawer at correct monetary levels. Maintained a clean workstation and provided excellent customer service. Professional conduct in uniform and personal appearance met and exceeded company standards. As grocery team member, was responsible for ensuring all items received in the store were in correct locations and properly dated. Maintained proper equipment and enforced safety procedures in the stockroom. Superior knowledge of item locations throughout the store provided excellent feedback ensuring outstanding customer assistance.

Responsible for leading a team of five to ten supermarket cashiers in the management of monetary transactions, equipment maintenance and training. A decision maker ensuring that store operation management plans were properly followed. Proficient computer systems user incorporating new cashier computer training and guaranteeing selfserve merchandise stations worked correctly. Expertly managed currency exchange, ensuring accurate monetary funds accountability. Customer service oriented, provided assistance to customers with concerns and transportation of goods.

Bachelor Of Science - Bs, Computer Networks And Cybersecurity

Associate Of Science (A.S.), Networking Services Technology

High School Diploma, General Studies

Activities and Societies: Hiking Club

General Studies

Transfered to Brunswick High School for Junior and Senior year