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Charles Diab is listed as Technical Writer | Editor | Instructional Designer | Cartoonist at Hyland, a company with 3312 employees, based in Phoenix, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Charles Diab.
Charles Diab previously worked as Technical Writer III at Hyland and Technical Writer at Global Payments Inc.. Charles Diab holds Bachelor Of Arts (B.A.), English Language And Literature, General from Arizona State University.
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I am a technical writer. While working on various products and projects, in addition to the Microsoft and Google product suites, I have gained expertise in Adobe Indesign, Captivate, Acrobat, RoboHelp, FrameMaker, Atlassian Confluence, and DITA XML. My most recent role involved the conversion of over 100 PDF manuals (most over 100 pages) to a searchable online portal. I have had previous experience in a mid-level position with a Fortune 1000 company, and in the past I worked for a not-for-profit college news room. While working as a technical writer, I am able to prioritize and work with multiple concurrent projects with overlapping deadlines, and I have taken courses in Udemy related to coding and XML writing to better understand the programs for which I write. In addition to technical writing, I have created short eLearning courses and video demonstrations of various features, and I attended some managerial and emotional training with the product management team. My previous experience as a daily newspaper cartoonist has given me a healthy respect for project deadlines, an ability to complete projects with open-ended requirements, and a healthy sense of humor.
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Remote
In this position, I create and edit technical documentation for the content service software (on-premises and in the cloud) provided by Hyland. This includes updating topics in an online documentation portal.
Tempe, AZ
In this position, I created, maintained, and did proofreading for existing technical documentation associated with Heartland School Solutions and Global Payments software, including MySchoolBucks and Mosaic. I also created e-learning course videos for Heartland software.
Tempe, AZ
I received incoming shipments, shipped outgoing product, created and edited documents used in tracking product, and disseminated received products in the store and in the storage room.
Tempe, AZ
When I was a Cartoonist for the State Press, I wrote and drew a unique cartoon for every day class was in session at Arizona State University.
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Jason Thompson
Colleague at Hyland
Greater Cleveland, United States
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PM
Padma Madichetty
Colleague at Hyland
Cumming, Georgia, United States, United States
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Steve Modich
Colleague at Hyland
Canton, Ohio, United States, United States
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Sreedhar Reddy
Colleague at Hyland
Dallas-Fort Worth Metroplex, United States
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Tim Kasprzak
Colleague at Hyland
Westlake, Ohio, United States, United States
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CD
Chris Dolley
Colleague at Hyland
Lebo, Kansas, United States, United States
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Maggie Fosdick
Colleague at Hyland
Greater Cleveland, United States
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Chad Kashary
Colleague at Hyland
Greater Cleveland, United States
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CK
Chad Kearns
Colleague at Hyland
Eloy, Arizona, United States, United States
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CD
Colby Dubois
Colleague at Hyland
Greater Hartford, United States
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Quick answers generated from the profile data available on this page.
Charles Diab works for Hyland.
Charles Diab is listed as Technical Writer | Editor | Instructional Designer | Cartoonist at Hyland.
Charles Diab is based in Phoenix, Arizona, United States while working with Hyland.
Charles Diab has worked for Hyland, Global Payments Inc., Follett Higher Education Group, and The State Press (Asu Student Media).
Charles Diab's colleagues at Hyland include Jason Thompson, Padma Madichetty, Steve Modich, Sreedhar Reddy, and Tim Kasprzak.
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Charles Diab holds Bachelor Of Arts (B.A.), English Language And Literature, General from Arizona State University.
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