● Working with key city stakeholders to ensure that programs, activities and the classes available for the public are successful.● Event management, developing and altering existing events to accommodate public figures and PR activities. ● Provide customer service via phone, email, and face to face to fulfill reservation requests and respond to questions and or concerns.● Relationship building with residents, potential customers, including all internal and external stakeholders.● Maintain the enrollment roster for residents and City customers to City classes and Events using database software, running regular reports to evaluate program success. Performed monthly inventory of equipment, managed the database to cycle equipment to resale and managed reports of new equipment needs.

● Analyzed purchase requests and evaluated pricing proposals for commodities/material and advised management on the selection of suppliers.● Consulted with suppliers/vendors, issued purchase orders at negotiated price, expedited delivery if necessary, and maintained pertinent vendor/customer data files in MRP system.● Coordinated with accounting and receiving/shipping departments to resolve discrepancies with invoices, inventory, and arrange the return of merchandise.● Conferred with management on purchasing procedures, specifications, bids, complaints, and special problems.

● Supporting clients in both government and private business sector’s ● Designing client support based on customer requirements and RFP submission● Work with contractor’s on designs, implementation and support● Working with all the technical specifications to build systems out for deployment● Knowledge of the full system design from inventory management, life cycle management and warranty support ● Coordinated with suppliers to quote pricing, credit terms, prepare sales contracts, bids, and delivery schedules to Fortune 500 and government companies including Intel and Raytheon.● Instrumental in providing quality customer service including: RFQ generation, expediting orders, resolving billing/invoicing issues, and quality control which contributed to meeting or exceeding sales quotas.● Bargained with suppliers to receive the lowest competitive price including shipping, price reductions based upon quantity, and rebates from manufacturers. ● Resolved discrepancies with invoices, shipping, receiving, inventory, and arranged the return of merchandise (RMA).● Examined and unpacked incoming shipments, rejected damaged items, recorded shortages and corresponded with shipper to rectify damages and shortages.● Inspected commodities to assure they met company and customer quality specifications, prepared items for shipment by packing and affixing shipping labels on cartons.