Charles Faulkenberry Email & Phone Number

United States

United States

Supporting and connecting with clients during their time in store to provide personalized beauty consultations and product recommendations to enhance client satisfaction and drive sales. Coaching other teammates on product knowledge to ensure we are all contributing to our daily and monthly goals while keeping a positive mindset and working together as a team.

Style patients in eyewear that suits their face shape as well as prescription needs. Provide patients with information about the frame brands we offer. Maintain successful customer relationships who return to the office annually. Insurance billing and accounting. Current YTD Sales: $110,118.33

Daily bar, cafe, andmarketside preparation. Inventorymanagement. Maintenance of restaurant sanitation, minding boutique hotel standards. Continuous excellence in establishing rapport and strong customer relationships.

Sunglass Hut

Management of store operations and team of employees. Scheduling and payroll. Inventory and product ordering. Associate coaching on company policy and product knowledge to meet company standards. Trained associates on: Frame materials (Acetate, nylon, carbon fiber, etc.). Lens options and the benefits that different lens options have to offer an individual depending on their personal needs or lifestyle. Measurements for bridge and arms on frames and how they correlate to face shapes and sizes. Brand history and what each individual brand offered from their collection. How to utilize product knowledge to achieve weekly, monthly, and annual sales goals.

Management of staff and store operations. Excellence in understanding of company standards to ensure an exceptional customer experience. Visual merchandising. Stock/Inventory. Scheduling. Active oversight in surpassing of daily, weekly, monthly, and annual goals. Mentorship to staff on long term sales relationships with customers and the importance of customer service.

Daily store opening/closing duties. Associate trainer. Store orders and inventory. Cash handling. Floorsets. Managing a teamwhile simultaneously maintaining the store in the event of manager absence.

H.S Diploma

Bachelor, Photographic Technology