Head Of It Service Management
CurrentDefine and manage standards/process, governance, and compliance to Nike’s global IT Service Management practices (Change, Release, Incident, & Problem) and IT Asset Management policies and tools.
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Charles Harmon is listed as Head of IT Service Management @ Nike | Critical Thinking, Systems Thinking at Nike, a with 99157 employees, based in Portland, Oregon Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Charles Harmon.
Charles Harmon previously worked as Head of IT Service Management at Nike and Head of Strategy & Technology Operations - Nike Direct Engineering | Nike Global Technology at Nike. Charles Harmon holds Mba, Finance from University Of Portland.
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At Nike, my tenure in technology leadership extends over 7 years, spearheading IT Service Management with a steadfast focus on process governance and compliance. We have cultivated a robust framework that navigates global IT practices effectively, ensuring the seamless execution of change, release, incident, and problem management protocols.Prior to this, as Head of Strategy & Technology Operations for Nike Direct Engineering, I honed my strategic planning and operations acumen, orchestrating a global team of over 1800 professionals. Our collective efforts have been pivotal in propelling Nike's eCommerce, brick-and-mortar, and digital marketing ventures forward, underpinned by a culture of critical and systems thinking that I passionately advocate for and embody.
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Beaverton, Oregon, United States
Define and manage standards/process, governance, and compliance to Nike’s global IT Service Management practices (Change, Release, Incident, & Problem) and IT Asset Management policies and tools.
Portland, Oregon, United States
Led the Strategy, Business Management and Operations functions that support Nike's Global Technology eCommerce, Brick & Mortar, Marketing, Wholesale, and Application engineering teams (1800+ globally distributed organization.) Responsible for strategy/planning, portfolio operations, organizational/cultural operations, and DevOps data & insights.
Beaverton, Oregon
Led strategic planning and business execution for Nike’s Digital Engineering team, with a focus on consumer data & analytics, membership & consumer engagement, & digital transformation. Drove teams to action and ensured execution of cross-functional, enterprise programs, to help achieve targeted objectives and outcomes. Created and delivered executive level updates on organizational design/change, top priority business initiatives, and other strategic programs.
Beaverton, Oregon
Managed strategic planning and business operations initiatives across Nike Digital teams, including Digital Products (Nike+ Running, Nike+ Training Club, Nike+, SNKRS, and nike.com), Member Services, Partnerships, Innovation, Engineering and Development. Defined, implemented, and managed operational processes for the newly formed Nike Digital organization. Drove cross-functional collaboration to develop Nike Digital Strategy, presented to Nike Brand and Nike, Inc. leadership.
Portland, Oregon Area
Established and executed strategy for Intel's Security Group. Drove organizational efficiency and effectiveness. Developed messaging and content for internal and external executive level communications. Coordinate a complex web of partner and industry stakeholder relationships worldwide, to ensure adoption of Intel's hardware and software based security solutions.
Portland, Oregon Area
Direct oversight for business operations activity that spanned software engineering, account management and software developer ecosystem marketing teams. Secondary responsibility managing short and long term activities for resource and strategic planning, both for my immediate team and at the divisional level (2000+ employees).
Portland, Oregon Area
Managed the business operations activity for Intel’s 300 person, global professional organization. Responsibilities included – ownership for the groups PnL forecasting and management, strategic planning cycles, and maintaining effective business practices and policies. In a matter of 3 years we grew the business from $4M in annual revenue to nearly $30M.
Portland, Oregon Area
Partnered directly with senior executives to manage the day-to-day budgets and planning activity. Provided weekly and monthly business results and other financial reporting to senior leaders. Partnered with the divisions management team in creating and securing financial resources, through the ongoing financial management cycles. Created and implemented tools to improve the financial management processes.
California, Oregon, Washington, Idaho, And Alaska
Led account management efforts for regional financial institutions in CA, OR, WA, ID, and AK. Drove sales and new business opportunities across hundreds of accounts. Defined and implemented sales campaigns, managed contracts negotiations, and led teams of customer service and sales associates.
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Julie Vasquez-Galindo
Colleague at NikeWashington Dc-Baltimore Area, United States
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Angla Thornton
Colleague at NikeUnited States
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Lisa Walton
Colleague at NikeMemphis Metropolitan Area, United States
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Raindy Santos
Colleague at NikeLas Vegas Metropolitan Area, United States
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Christopher Franco Balderas
Colleague at NikeLas Vegas, Nevada, United States
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Sadaq Ali
Colleague at NikeCuddapah, Andhra Pradesh, India
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Valentin Seicianu
Colleague at NikePortland, Oregon, United States
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Deena B C
Colleague at NikeBengaluru, Karnataka, India
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Jessica Gabrielly
Colleague at NikeGuarulhos, São Paulo, Brazil
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Clarissa Yi
Colleague at NikePortland, Oregon, United States
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Quick answers generated from the profile data available on this page.
Charles Harmon works for Nike.
Charles Harmon is listed as Head of IT Service Management @ Nike | Critical Thinking, Systems Thinking at Nike.
Charles Harmon is based in Portland, Oregon Metropolitan Area, United States while working with Nike.
Charles Harmon has worked for Nike, Intel Corporation, and Deluxe Corporation.
Charles Harmon's colleagues at Nike include Julie Vasquez-Galindo, Angla Thornton, Lisa Walton, Raindy Santos, and Christopher Franco Balderas.
You can use AeroLeads to view verified contact signals for Charles Harmon at Nike, including work email, phone, and LinkedIn data when available.
Charles Harmon holds Mba, Finance from University Of Portland.
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