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Charles Harmon Email & Phone Number

Head of IT Service Management @ Nike | Critical Thinking, Systems Thinking at Nike
Location: Portland, Oregon Metropolitan Area, United States 9 work roles 2 schools
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Role
Head of IT Service Management @ Nike | Critical Thinking, Systems Thinking
Location
Portland, Oregon Metropolitan Area, United States
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Charles Harmon is listed as Head of IT Service Management @ Nike | Critical Thinking, Systems Thinking at Nike, a company with 99157 employees, based in Portland, Oregon Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Charles Harmon.

Charles Harmon previously worked as Head of IT Service Management at Nike and Head of Strategy & Technology Operations - Nike Direct Engineering | Nike Global Technology at Nike. Charles Harmon holds Mba, Finance from University Of Portland.

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About Charles Harmon

At Nike, my tenure in technology leadership extends over 7 years, spearheading IT Service Management with a steadfast focus on process governance and compliance. We have cultivated a robust framework that navigates global IT practices effectively, ensuring the seamless execution of change, release, incident, and problem management protocols.Prior to this, as Head of Strategy & Technology Operations for Nike Direct Engineering, I honed my strategic planning and operations acumen, orchestrating a global team of over 1800 professionals. Our collective efforts have been pivotal in propelling Nike's eCommerce, brick-and-mortar, and digital marketing ventures forward, underpinned by a culture of critical and systems thinking that I passionately advocate for and embody.

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Nike
Nike
Head of IT Service Management @ Nike | Critical Thinking, Systems Thinking
beaverton, oregon, united states
Website
Employees
99157
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9 roles

Charles Harmon work experience

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Head Of It Service Management

Current

Beaverton, Oregon, United States

Define and manage standards/process, governance, and compliance to Nike’s global IT Service Management practices (Change, Release, Incident, & Problem) and IT Asset Management policies and tools.

Nov 2021 - Present

Head Of Strategy & Technology Operations - Nike Direct Engineering | Nike Global Technology

Portland, Oregon, United States

Led the Strategy, Business Management and Operations functions that support Nike's Global Technology eCommerce, Brick & Mortar, Marketing, Wholesale, and Application engineering teams (1800+ globally distributed organization.) Responsible for strategy/planning, portfolio operations, organizational/cultural operations, and DevOps data & insights.

Jun 2019 - Nov 2021

Chief Of Staff To Cto & Head Of Strategy | Nike Digital Engineering

Beaverton, Oregon

Led strategic planning and business execution for Nike’s Digital Engineering team, with a focus on consumer data & analytics, membership & consumer engagement, & digital transformation. Drove teams to action and ensured execution of cross-functional, enterprise programs, to help achieve targeted objectives and outcomes. Created and delivered executive.

Nov 2016 - Jun 2019

Director, Strategy And Business Operations | Nike Digital Engineering

Beaverton, Oregon

Managed strategic planning and business operations initiatives across Nike Digital teams, including Digital Products (Nike+ Running, Nike+ Training Club, Nike+, SNKRS, and nike.com), Member Services, Partnerships, Innovation, Engineering and Development. Defined, implemented, and managed operational processes for the newly formed Nike Digital organization..

Mar 2015 - Nov 2016

Chief Of Staff - Intel Security Group, Platforms And Security Divisions

Portland, Oregon Area

Established and executed strategy for Intel's Security Group. Drove organizational efficiency and effectiveness. Developed messaging and content for internal and external executive level communications. Coordinate a complex web of partner and industry stakeholder relationships worldwide, to ensure adoption of Intel's hardware and software based security.

May 2013 - Mar 2015

Business Operations And Planning Manager – Developer Relations Division

Portland, Oregon Area

Direct oversight for business operations activity that spanned software engineering, account management and software developer ecosystem marketing teams. Secondary responsibility managing short and long term activities for resource and strategic planning, both for my immediate team and at the divisional level (2000+ employees).

Jun 2008 - May 2013

Worldwide Business Operations Manager – Intel Solution Services

Portland, Oregon Area

Managed the business operations activity for Intel’s 300 person, global professional organization. Responsibilities included – ownership for the groups PnL forecasting and management, strategic planning cycles, and maintaining effective business practices and policies. In a matter of 3 years we grew the business from $4M in annual revenue to nearly $30M.

Feb 2005 - Jun 2008

Senior Financial Analyst - Intel Solution Services

Portland, Oregon Area

Partnered directly with senior executives to manage the day-to-day budgets and planning activity. Provided weekly and monthly business results and other financial reporting to senior leaders. Partnered with the divisions management team in creating and securing financial resources, through the ongoing financial management cycles. Created and implemented.

Jan 2004 - Feb 2005

Regional Account Manager - Major Markets

California, Oregon, Washington, Idaho, And Alaska

Led account management efforts for regional financial institutions in CA, OR, WA, ID, and AK. Drove sales and new business opportunities across hundreds of accounts. Defined and implemented sales campaigns, managed contracts negotiations, and led teams of customer service and sales associates.

Jul 1997 - Jan 2004
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Colleagues at Nike

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2 education records

Charles Harmon education

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What company does Charles Harmon work for?

Charles Harmon works for Nike.

What is Charles Harmon's role at Nike?

Charles Harmon is listed as Head of IT Service Management @ Nike | Critical Thinking, Systems Thinking at Nike.

Where is Charles Harmon based?

Charles Harmon is based in Portland, Oregon Metropolitan Area, United States while working with Nike.

What companies has Charles Harmon worked for?

Charles Harmon has worked for Nike, Intel Corporation, and Deluxe Corporation.

Who are Charles Harmon's colleagues at Nike?

Charles Harmon's colleagues at Nike include Anne-Sophie Barru, Blackie Zheng, Ana Candelario Pinto, Cherie H., and Eunbee Kim.

How can I contact Charles Harmon?

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What schools did Charles Harmon attend?

Charles Harmon holds Mba, Finance from University Of Portland.

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