Charles Hicks Email & Phone Number

United States

Dallas-Fort Worth Metroplex

Plano, Texas, United States

Making cold calls and building a relationship with the clients. I received numerous compliments from my boss and clients. The clients thanked me for going out of the way and helping them when it could have been inconvenient for others. For example: going to their house to have papers signed, staying late or coming in early to work with their work schedule, or explaining/ breaking down the process slowly and multiple times for them to understand. The biggest is showing them the problems and… Show more Making cold calls and building a relationship with the clients. I received numerous compliments from my boss and clients. The clients thanked me for going out of the way and helping them when it could have been inconvenient for others. For example: going to their house to have papers signed, staying late or coming in early to work with their work schedule, or explaining/ breaking down the process slowly and multiple times for them to understand. The biggest is showing them the problems and the outcomes before they happen. I would open the office and typically I would stay late to for the office to succeed. I would come in on Saturdays because of my drive to be better at my job and to help the team and the company. Show less

Plano, Texas, United States

I would make 120 to 150 calls a day. I would help families find insurance to protect them. Making cold calls and building a relationship with the clients. I received numerous compliments from my boss and clients. The clients thanked me for going out of the way and helping them when it could have been inconvenient for others. For example: going to their house to have papers signed, staying late or coming in early to work with their work schedule, or explaining/ breaking down the process… Show more I would make 120 to 150 calls a day. I would help families find insurance to protect them. Making cold calls and building a relationship with the clients. I received numerous compliments from my boss and clients. The clients thanked me for going out of the way and helping them when it could have been inconvenient for others. For example: going to their house to have papers signed, staying late or coming in early to work with their work schedule, or explaining/ breaking down the process slowly and multiple times for them to understand. The biggest is showing them the problems and the outcomes before they happen. I would open the office and typically I would stay late to for the office to succeed. I would come in on Saturdays because of my drive to be better at my job and to help the team and the company. Show less

Dallas-Fort Worth Metroplex

With the restaurant’s closed due to the pandemic, I joined Door Dash as a related alternative. I enjoyed the customer service aspect and the helping people who might not otherwise get out. I would pickup and deliver food,groceries, and other items for the clients around the DFW area. It brought back the service of helping out and being important part of someone’s life. The staying in contact, the listening of their fears and reassurance, the gratitude of the clients, making friends and contacts… Show more With the restaurant’s closed due to the pandemic, I joined Door Dash as a related alternative. I enjoyed the customer service aspect and the helping people who might not otherwise get out. I would pickup and deliver food,groceries, and other items for the clients around the DFW area. It brought back the service of helping out and being important part of someone’s life. The staying in contact, the listening of their fears and reassurance, the gratitude of the clients, making friends and contacts through the service, and most importantly just going above and beyond what is the basic of delivery. Show less

Dallas-Fort Worth Metroplex

Exemplary service as a promoter of events.I would make 140-200 cold calls and build a relationship with the client for the event.Provided accurate and up to date information on various products to the clients. Increased sales by providing customers with appropriate recommendations.

Dallas-Fort Worth Metroplex

Helped open and successfully build a restaurant from ground up. Educated customers in trendy specials of the restaurants in aggressive up selling. Exceeded sales goals by applying proven techniques such as up selling and positive language. Handled inappropriate and intoxicated customers with a respectful and quick resolution. Fulfilled a manager position while they looked for someone to fill the spot because of an emergency event to the lead manager. This included bank drops… Show more Helped open and successfully build a restaurant from ground up. Educated customers in trendy specials of the restaurants in aggressive up selling. Exceeded sales goals by applying proven techniques such as up selling and positive language. Handled inappropriate and intoxicated customers with a respectful and quick resolution. Fulfilled a manager position while they looked for someone to fill the spot because of an emergency event to the lead manager. This included bank drops, opening/closing scheduling, as well as the hiring process. I also was involved in the ordering and stocking of the merchandise. Exuded a positive attitude towards customers while completing their transactions in stressful situations. Frequently recognized by customers for exemplary customer service as well as by teammates and management. Show less

Certification, Insurance

Commercial And Public Speaking

Education record

Activities and Societies: Football,Basketball,Track,Swimming,Theater,Art