Charles Ryan Email and Phone Number
Charles Ryan work email
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Charles Ryan personal email
I am adept at creating new processes to meet the demands of a growing company and modifying existing processes to increase efficiency and improve effectiveness. I build fervent teams from scratch and have a proven record of turning poor performers into strong team members that take pride in delivering high-quality solutions. As a software development management professional with experience in every piece of the Software Development Life Cycle, I am responsible for delivering quality, customer-facing solutions.
Blackbaud
View- Website:
- blackbaud.com
- Employees:
- 1
- Company phone:
- +1 800 443 9441
- Company email:
- solutions@blackbaud.com
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Manager, Software DevelopmentBlackbaud Jul 2022 - PresentCharleston, South Carolina, Us
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Director Of Software EngineeringTaxslayer Jan 2021 - Jul 2022Augusta, Ga, Us• Hands-on manager of 7 backend developers and 2 frontend developers responsible for TaxSlayer Pro, an Enterprise level income tax preparation software in use by thousands of professional tax preparers in the United States• Primary responsibilities include, but are not limited to the technical direction of TaxSlayer Pro, overseeing the agile scrum development process, coordination with the development team, sales team, and support team on requirements and design of product enhancements as well as responding to customer issues• Expertise in hiring, leading, and growing development talent• Meet with Executive leadership bi-weekly to report on staff and project performance• Meet with internal stakeholders weekly to discuss what they are hearing from customers as well as to lay out our plans for the software• Work with senior engineers to develop, refine, and improve our development process for continuous growth -
Director Of Enterprise Project Management, PmoTaxslayer Jan 2017 - Jan 2021Augusta, Ga, UsManaged Developers and UX personnel who work on the TaxSlayer.com website and the company’s internal systems.Scrum MasterCorporate Project Management and member of the PMO.Successfully migrated the sales team to a new phone system with a new IVR.Successfully migrated the company’s payment systems to a new credit card processor while meeting timeline requirements.Worked with stakeholders across the company to ensure that all systems and processes were updated to meet the requirements of the California Consumer Privacy Act.Worked with developers across different divisions within the company to ensure that all calculations, forms, and processes were updated to meet the Tax Cuts and Jobs Act changes.
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Director Of Quality AssuranceTaxslayer Mar 2014 - Jun 2017Augusta, Ga, UsManaged a team of 6 QA personnel that was responsible for testing the work of over 40 core developers, 10 UX personnel, and 3 mobile developers.Managed the annual certification process that is required by the IRS and state DORs.
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Director Of Customer SupportTaxslayer Apr 2013 - Mar 2014Augusta, Ga, UsManaged a team of 3 full time support personnel and up to 120 seasonal support personnel.Responsible for writing and meeting the annual budget for the support team.Created, implemented, and managed the training program for up to 120 seasonal support personnel.
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Vice PresidentEsi Acquisitions, Inc May 2011 - Apr 2013Oversight of Quality Assurance, Customer Support, Product Management, andR&D/Prototyping departments.
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Director Of Quality Assurance And Customer SupportEsi Acquisitions, Inc Feb 2009 - May 2011
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Director Of Quality AssuranceEsi Acquisitions, Inc Jul 2007 - Feb 2009
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Software DeveloperEsi Acquisitions, Inc Aug 2005 - Jul 2007C#.Net Developer on WebEOC, the world's leading Crisis Information Management System.
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Core ProgrammerDigital Dimensions Inc Apr 2000 - Sep 2004Core programmer on a Delphi built system.
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Branch ManagerSuntrust Bank, Na Nov 1996 - Sep 1999Charlotte, Nc, Us
Charles Ryan Skills
Charles Ryan Education Details
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University Of South CarolinaComputer Science -
Georgia Southern UniversityBusiness
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Augusta State UniversityComputer Science
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A.R JohnsonHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Charles Ryan
What company does Charles Ryan work for?
Charles Ryan works for Blackbaud
What is Charles Ryan's role at the current company?
Charles Ryan's current role is Software Development Leader.
What is Charles Ryan's email address?
Charles Ryan's email address is ch****@****orp.com
What schools did Charles Ryan attend?
Charles Ryan attended University Of South Carolina, Georgia Southern University, Augusta State University, A.r Johnson.
What skills is Charles Ryan known for?
Charles Ryan has skills like Software Development, C#, Sql, Microsoft Sql Server, Databases, Visual Basic, Visual Studio, Xml, .net, Html, Agile Methodologies, Asp.net.
Who are Charles Ryan's colleagues?
Charles Ryan's colleagues are Jonathan Virtuoso, Baylee Fidler, Veronica Harle, Michael Dowdell, Paul Welbourn, Melissa Cox Bosse, Cipm, Tim Beechem.
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