Charles Stevens Email & Phone Number

San Francisco, California, United States

• Manages team in planning, execution, and evaluation of services and contractors for portfolio of facilities. Coordinates services, reviews and evaluates team’s work, and identifies opportunities for growth and positive progression. • Creates and maintains workflows and systems of collaboration across multiple partners including governmental, social services, non-profit, contractors, and agencies. Develops budgets, presentations, and project management plans. • Develops training and pathways of growth for team, centering equitable and inclusive practices. • Presents updates and represents work to stakeholders in key partner and community meetings.

San Francisco, California, United States

• Led team to develop initiatives dedicated to operational excellence, collaborative problem-solving, and community-grounded growth. Leveraged experience in property management, education, support services and financial knowledge to meet funding requirements, oversee staff, and assess efficiency and effectiveness.• Ensured department compliance with contracts, including conducting audits and monitoring building systems, such as tenant feedback and community engagement. Coordinated with site services to ensure resident retention and adherence to lease, organizational rules, and city ordinances. Dedicated to responding to after-hours and weekend requests and solving issues in a timely and efficient manner. • Collaborated with leadership in support services, facilities, rental accounts, human resources, and finance to realize organizational goals while enhancing relationships with partner organizations, governmental agencies, and vendors.

San Francisco, California, United States

Responsible for overall all aspects of property management duties, including audits, variance reports, rent and payment collection, leasing, monthly unit inspections, responding to resident requests, certifications and maintaining daily building functions of 74-unit permanent supportive housing location. Supervised, recruited, hired, trained, and scheduled staff of desk clerks to assist in the overall function of site. Provided leadership and mentorship to site team.

San Francisco, California, United States

Provided comprehensive case management services to residents, including creating and tracking tenant service plans, and planning and organizing educational and socially enriching outings/activities.• Engaged in crisis management, developed and implemented curriculum and facilitated employment and life skill groups.• Identified, developed and maintained resources accessible to tenants; coordinated services with on-site services staff and staff from partner agencies

San Francisco, California, United States

• Provided wraparound case management to target population of LGBT Transitional Age Youth (TAY), including referral and linkage to General Assistance, Medi-Cal, Cal-Works and DMV, crisis intervention and coordination of services.• Assisted with name and gender marker changes through the court system, including assistance with fee waivers and hearings as well as advocacy for TAY within the juvenile and criminal justice system.• Served as Castro Mission Health Clinic (Dimensions) evening Case Manager. • Provided direct linkage & referrals for emergency, transitional and independent housing through Community Housing Partners, AIDS Housing Alliance and Larkin Street Youth Service Center. Created and facilitated inter-agency service provider meetings (LYRIC, LGBT Center, Larkin St. Youth Center) once per month

San Francisco, California, United States

After-school instructor for grade 5th. Coordinated with day teachers to format their lessons for an after-school format, coupled with activities and recreational sports.

Comayagua, Honduras

Lead English and Literature teacher for grades 5-10Developed and implemented lesson plans, weekly quizzes and grading scaleTracked and monitored student academic development, discussed student progress with parents on a weekly basis

Comayagua, Honduras

Developed and implemented ESL-based instruction for adult evening class