Charles Sumner is a Program Manager, Employee Learning and Development at Harvard University. He possess expertise in instructional design, training, e learning, higher education, employee training and 25 more skills. Colleagues describe him as "I worked with Charles for a number of years at Harvard and have always been impressed by his depth of knowledge, skill at understanding the needs of the end users, and ability to build consensus. Charles has an easy communication style which allows him to build fast and friendly relationships with his clients and with the attendees in his classes. He's a good listener who is both attentive to detail and very open to changes. I'd be happy to work with him again on future… Show more" and "Charles is an excellent instructor who gets the *point* of technology instruction on a much deeper level than most instructors do. (Hint: everyone knows how to drop and drag. That's not what you're there for.) He's also a great colleague and team member who provides a lot of social "glue" for whatever group he's in."