Charles Aeh Email & Phone Number

West Hollywood, CA, US

Irvine, California, US

• At Arcules, a visionary company reinventing the video monitoring industry with cloud IoT solutions, I support large enterprise partners by understanding complex market needs and driving impactful sales results. My.
• Foster partnerships with enterprise clients to deliver reliable, scalable multi-site video surveillance solutions.
• Analyze market requirements to tailor strategies that optimize business decisions and enhance safety.
• Champion Arcules’ mission to make the world a safer place through advanced video monitoring technology.

Fort Worth, TX, US

• Lead AI, Machine Learning, and Cognitive Intelligence solutions to automate omni-channel customer self-service for contact centers across North America. Promoted from VP of Sales to manage key strategic partnerships.
• Top producer every year since 2015, securing 44 new logos.
• Consistently exceeded sales targets, including:
• 2015: 150% to quota
• 2016: 200% to quota
• 2017: 350% to quota

Hoboken, New Jersey, US

• As a dedicated Customer Experience expert at NICE, I support West Coast Major Accounts and National Strategic Accounts for NICE Fizzback, a leading UK-based provider of real-time customer feedback and experience.
• Successfully secured new logos, including MetLife and Molina Healthcare.
• Enabled clients to leverage the NICE CXone solution to capture, interpret, and act on customer insights in real-time, driving significant improvements in customer satisfaction and loyalty.

Melville, New York, US

Charles is currently responsible for growing sales for Verint's strategic Voice of the Customer Analytics (VOCA) practice area. Using VOC to drive operational excellence by helping organizations unify their Voice of Customer (VOC), Workforce Management (WFO) and Customer Care solutions. He leads a team of 6 Account Executives to expand VOC, Enterprise.

Pleasanton, California, US

Expertise in multichannel, multi-media Global Customer Experience Management programs. Sold and implemented industry leading and award winning SaaS-based enterprise solutions.New Logo Wins: BP U.K., Chicos, UNFI, Mercedes of North America, Nordstrom, Tory Burch, Activision, La Quinta, Best Western. Skilled developer of service offerings for.

Remote-First Organization, US

Responsible for the development of new-business strategies, lead generation, and sales management for a previously industry-leading market research & technology company. SMG provides enterprise customer research & information systems targeted specifically to large multi-unit retail, restaurant & service-based companies. Top-producer 5 years consecutively..

Clearwater, FL, US

Co-founding role in the start up of the business in 1995 and served as the first sales and marketing manager. In 1999, rejoined the company as VP of New Business and a significant equity partner. Until 2008, I represented the Series A Preferred class of shareholders on the Board of Directors. Directed the development of new-business strategies and.

Launched and led Sales & Marketing company that introduced and marketed U.S.-based private-placement investments in the Czech Republic.Achieved market dominance and negotiated profitable sale of the company for replication and expansion in other European markets. Delivered 3 fold ROI to my investors on sale of the business.

Bachelor Of Science, Business Management

Education record