Charles Joseph

Charles Joseph Email and Phone Number

Director Inventory Management Operations at Target @ Target
minneapolis, minnesota, united states
Charles Joseph's Location
Bengaluru, Karnataka, India, India
Charles Joseph's Contact Details

Charles Joseph work email

Charles Joseph personal email

n/a
About Charles Joseph

PGDBA with 12 + years of experience in Global Shared Services industry with exposure in Retail and Software domains. Leadership experience in Procure to Pay & Order to Cash processes. Experience in operations management, process transitions & set up, SAP implementation, project management and third party vendor management. Excellent team management and communication skills with ability to quickly adapt to new situations.

Charles Joseph's Current Company Details
Target

Target

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Director Inventory Management Operations at Target
minneapolis, minnesota, united states
Website:
target.com
Employees:
155710
Charles Joseph Work Experience Details
  • Target
    Director Inventory Management Operations
    Target Jun 2022 - Present
  • Target
    Sr. Inventory Manager
    Target Jun 2019 - May 2022
    India
  • Target
    Sr. Manager Enterprise Item Coe
    Target Dec 2016 - May 2019
    Bangalore
  • Wipro Bps
    Manager Pre-Sales
    Wipro Bps Oct 2015 - Dec 2016
    Bengaluru Area, India
    Profile Summary: Business & process consulting for Wipro’s proprietary business process management platform Base))) TM. Help customers re-design their business processes and optimize IT landscape for increased efficiency and controls.•Customer interface – articulating value proposition and handling product demonstration for senior level executives in customer organizations.•Design end to end technology enabled solutions for Procure to Pay, Order to Cash, Record to Report and Hire to Retire processes.•Design value proposition frameworks for proposed tools and technology and present to customers.•Response to Request for Proposal and Request for Information (RFP/RFI) – get a clear understanding of the customer’s business & IT landscape to propose the most optimal solution. •Developing and customizing product collaterals.•Engage with existing clients to review scope for product improvement and develop case studies.
  • Target
    Project Leader - Accounts Payable
    Target May 2013 - Sep 2015
    Bengaluru Area, India
    Profile Summary: Managing operations for two accounts payable teams – Merchandise Payable & Vendor Income. Leading a team of 35 team members. Responsible for process transitions, people management, end to end delivery of key SLA’s, risk mitigation, vendor satisfaction & driving process improvement projects.Key Accomplishments: • Managed a third party vendor engagement with TCS for 25 FTE’s. Responsible for ensuring adherence to SLA’s, revisiting SOW and determining head count requirement, collaborating with technology teams to resolve issues.• Managed pilot project for SAP roll out and process implementation. Resolved process and system issues in collaboration with project & technology teams.• Ensured month on month achievement of Vendor Income collection goal. Collected $70 million on annual basis.• Defined and established controls and audit framework for Accounts Payable to minimize risk.• Led project to improve invoice auto match. Improved match rate from 80% to 89% which led to a reduction of 8 head counts.• Led the initiative to monitor system performance and suggest system enhancements. Worked on system enhancement projects that led to efficiency gains and 18 head count savings.• Identified reporting needs to keep in tune with changing business priorities and established process metrics to enhance operations control.• Ensured a positive, transparent & metrics driven environment that led to high team member satisfaction and retention. Received 90+ scores on leadership feedback for two consecutive years.
  • Target
    Senior Team Lead - Accounts Payable
    Target Nov 2012 - Apr 2013
    Bengaluru Area, India
  • Target
    Senior Team Lead - Target Canada Sap Implementation (International Experience)
    Target Feb 2012 - Oct 2012
    Greater Minneapolis-St. Paul Area
    Profile Summary: SAP roll-out liaising between implementation partner, Finance, IT, Supply Chain and Business team. End to end SAP system testing, creating end to end process maps, defining accounts payable process and setting up operations in Target India.• Requirement gathering, system design & end user screen design for AP module in SAP.• Represented the business team in SAT, SIT & UAT for SAP implementation.• Worked with upstream and downstream teams to understand integration points & map the accounts payable process. Developed test cases and scenarios to ensure real life issues are addressed. • Manual process development, training content development & training delivery.
  • Target
    Senior Team Lead - Accounts Payable
    Target Oct 2010 - Jan 2012
    Bengaluru Area, India
    Profile Summary: Transition, operationalize & stabilize the Merchandise Payable process to Target India. Ensure delivery of key SLA’s, day to day business operations and people management. • Frontline leadership for a team of 12 members, monitor day to day volumes, production planning, ensure compliance to SLA, IT & HR policies and act as first point of contact for all escalations.• Played an instrumental role in transition of a 60 member AP process for Target’s US business. Won Partner Award for ensuring seamless transition of processes.• Six Sigma Green Belt certified for successfully completing project to improve reconciliations productivity in the Merchandise Payable Team.
  • Target
    Team Lead - Accounts Payable
    Target Oct 2008 - Sep 2010
    Bengaluru Area, India
  • Oracle
    Team Lead - Collections
    Oracle Jun 2007 - Oct 2008
    Bangaon Area, India
    Profile Summary: Accounts Receivable collections, monitoring invoicing & rectification of issues pertaining to invoicing. Analysis and maintenance of credit policy for the customer accounts, receivables management, reconciliation on US Customer accounts for credit approvals and payment plan agreements.• Provide frontline leadership to a team of nine collections team members, coordinating with the various Order to Cash processes like Accounts Receivable, Cash Applications and Order Management to ensure that invoicing is done correctly and cash applied.• Building strategies based on targets and make dynamic changes if required.• Dispute Management – acting as a first level approver for disputed invoices. This task involves extensive research and reconciliation based on issues and disputes raised.• Handle half yearly and annual performance appraisals of the team.
  • Oracle
    Senior Analyst - Collections
    Oracle Aug 2005 - May 2007
    Bengaluru Area, India
  • Oracle
    Analyst - Collections
    Oracle Nov 2004 - Jul 2005
    Bengaluru Area, India
  • 24/7 Customer Pvt. Ltd.
    Tele Sales Representative
    24/7 Customer Pvt. Ltd. Nov 2003 - Nov 2004
    Bengaluru Area, India

Charles Joseph Skills

Operations Management People Management Team Leadership Outsourcing Management Accounts Payable Accounts Receivable A/r Collections Customer Service Retail Sap Implementation Vendor Management Employee Training Process Improvement Leadership Project Management Team Management Business Analysis Management Training Business Process Improvement

Charles Joseph Education Details

  • Icfaian Business School
    Icfaian Business School
    Business Administration And Management, General
  • St. Joseph'S College
    St. Joseph'S College
    Mathematics

Frequently Asked Questions about Charles Joseph

What company does Charles Joseph work for?

Charles Joseph works for Target

What is Charles Joseph's role at the current company?

Charles Joseph's current role is Director Inventory Management Operations at Target.

What is Charles Joseph's email address?

Charles Joseph's email address is ch****@****pro.com

What schools did Charles Joseph attend?

Charles Joseph attended Icfaian Business School, St. Joseph's College.

What skills is Charles Joseph known for?

Charles Joseph has skills like Operations Management, People Management, Team Leadership, Outsourcing Management, Accounts Payable, Accounts Receivable, A/r Collections, Customer Service, Retail, Sap Implementation, Vendor Management, Employee Training.

Who are Charles Joseph's colleagues?

Charles Joseph's colleagues are Babatunde Olutayo, Yarnae Grimes, Alexis Dominguez, Adrian Alvarez, Akimbee T. Robinson, Hillary Turner, Callie Lehman.

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