Charles Briggs

Charles Briggs Email and Phone Number

Product Manager - Train Control Applications at CSX Technology
Charles Briggs's Location
Jacksonville, Florida, United States, United States
Charles Briggs's Contact Details

Charles Briggs work email

Charles Briggs personal email

About Charles Briggs

Senior Business Analyst with fifteen years of experience while at Florida Blue and CSX Transportation.My motto is "Deliberate and Methodical". Military veteran, U.S. Navy aircraft technician, flight deck troubleshooter and slot checker for F/A-18 squadron.My communication style is efficient and respectful. My appearance is always professional with pressed shirts, suites, and shined shoes. My approach is flexible, while maintaining forward progress towards goals, and always following through on commitments.My strengths are in perceiving, managing, and monitoring "the details" within projects, content management, records management/retention, technical writing, and business analysis.

Charles Briggs's Current Company Details

Product Manager - Train Control Applications at CSX Technology
Charles Briggs Work Experience Details
  • Csx Technology
    Business Analyst - User Experience
    Csx Technology Oct 2014 - Sep 2015
    Jacksonville, Florida Area
    Document business requirements and prototype user experience interaction specifications.Facilitate design, concept and prototype sessions; develop an effective and efficient prototyping/storyboard process to communicate user experience visions to stakeholders.Translate research findings into actionable, prioritized recommendations. Prepare, document and present findings and recommendations to stakeholders.Develop wireframe-quality mockups of screens and interaction designs, as well as document process flow.
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  • Florida Blue
    It Business Analyst V
    Florida Blue Dec 2013 - Oct 2014
    Jacksonville, Florida Area
    Delivery System Business Relationship Management (BRM) team member with primary accountability for issue management triaging, and requirements documentation for initiatives and projects. Issue Management - Coordinates maintenance, root cause analysis, sizing estimates, scheduling, co-dependent systems/applications via business partners, project managers, and development teams. Inventory is typically in the hundreds of HP Service Manager Tickets. Initiatives and Projects – Lead requirements gathering process (interviews, meetings, documentation, and create/manage formal work requests).
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  • Csx
    Sr. Business Analyst, Information Management
    Csx Jul 2011 - Jul 2013
    Jacksonville, Florida Area
    Institution of Enterprise Content Management to all departments migrating content from shared drives into structured repositories within Oracle URM 11g and Oracle Desktop Integration Suite (v79) for Windows Explorer
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  • Bluecross Blueshield Of Florida
    Content Manager
    Bluecross Blueshield Of Florida Sep 1999 - Sep 2011
    Content Manager for the Corporate Medical Coverage Guidelines using Stellent Content Management and Cold Fusion front end.Content Manager on project to test SharePoint's ability to meet the Medical Policies overall requirements to maintain all versions of site content/meta data, manage workflow, generation of reports, control security, and need only minimal developer housekeeping as content grows and changes.
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  • U.S. Navy
    Fa-18C Structural And Hydraulics Mechanic Second Class Petty Officer (Amh2) Vfa-81 Sunliners
    U.S. Navy Jan 1995 - Apr 1999
    FA-18C Mechanic (AMH2) in Squadron VFA-81 Sunliners as a Trouble Shooter/Final Checker.
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Charles Briggs Skills

Business Analysis Project Management Sdlc Requirements Gathering Software Documentation Content Management Testing Process Improvement Document Management Business Process Technical Writing Systems Analysis Requirements Analysis Close Attention To Detail Visio Communication Powerpoint

Charles Briggs Education Details

Frequently Asked Questions about Charles Briggs

What is Charles Briggs's role at the current company?

Charles Briggs's current role is Product Manager - Train Control Applications at CSX Technology.

What is Charles Briggs's email address?

Charles Briggs's email address is ch****@****csx.com

What schools did Charles Briggs attend?

Charles Briggs attended Columbia College, Florida Community College At Jacksonville, Grand Rapids Community College, West Ottawa High School.

What are some of Charles Briggs's interests?

Charles Briggs has interest in Homeless Animal Volunteer/financier, Civil Rights And Social Action, Organizing, Content Management, Disaster And Humanitarian Relief, Tracking/trending, Animal Welfare, Automotive Repair, Home Repair/renovation.

What skills is Charles Briggs known for?

Charles Briggs has skills like Business Analysis, Project Management, Sdlc, Requirements Gathering, Software Documentation, Content Management, Testing, Process Improvement, Document Management, Business Process, Technical Writing, Systems Analysis.

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