Charles Carter Email & Phone Number

Montgomery, Al, Us

Leading Endpoint, SOC, IR, SIEM, & SOAR teams

Helping customers secure their Azure workloads

Birmingham, Alabama, United States

Azure & AWS customer deployments & migrations. Experienced in automation for managing deployments and ongoing operations through CloudFormation, Python, and PowerShell.Function as project lead for various implementation and professional services engagements.Interface with customer for Pre-Sales discussions, requirements, best practices, and architecture/design.

Wetumpka, Alabama

Supervised network/systems engineers and field technicians and ensured 24/7/365 support for customers. Supervised and performed reviews of managed backups, managed malware/threat prevention portals. Performed routine security assessments on customer environments. Functioned as Sr. Systems Engineer and escalation point for VMWare vSphere/ESX, Microsoft Azure & 365/Exchange, and Windows Server.- Migrated from SolarWinds to LogicMonitor for alerting & device management.- Migrated customers to Microsoft Azure.- Deployed multiple NetApp, Cisco UCS B/C Series, VMWare Projects.- Managed multiple large-scale migrations to Office 365 / Exchange 2013.- Managed multiple disaster recovery implementations and ongoing support.- Ongoing support for managed WANs, Content Filtering, and Firewalls- Writing / Maintaining PowerShell scripts for automation & management.

Function as subject matter expert on Microsoft Windows Server & Exchange Server, VMWare, NetApp, Cisco UCS, Cisco NX-OS, various Disaster Recovery platforms for 100+ customers in 24/7 Network Operations Center.- Deployed multiple NetApp, Cisco UCS B/C Series, VMWare Projects.- Managed multiple large-scale migrations to Office 365 / Exchange 2013.- Managed multiple disaster recovery implementations and ongoing support.- Writing / Maintaining PowerShell scripts for automation & management.

Created and implemented policies and procedures for project management, disaster recovery, Exchange 2010, Active Directory, General Windows Server 2008/2012 in order to standardize management and administration of IT resources. Configuration of these products was documented and scripted (where applicable) as part of disaster recovery and to prevent knowledge from becoming personnel specific.Managed & maintained Exchange 2010 servers Implemented security best practices in Active Directory, cleaned up directory infrastructure in a way that allows for granular application of group policy and efficient administration of AD objects.Oversaw implementation of System Center Configuration Manager for management of remote endpoints across all sites, automated workstation & application deployment as well as application updates.Implemented Terminal Services solutions for various line of business applications increasing bandwidth efficiency between branch offices and saving money by reducing VMWare licensing costs through the elimination of VMWare View.Managed multiple projects across IT infrastructure including SQL Cluster deployment (including consolidation of disparate SQL servers), disaster recovery planning, and managing external contractors for various business needs. Managed VMWare ESX 5.0 / 5.5 Environment.Implemented changes to EquiLogic SAN in order to increase performance and manage storage resources in a cost effective way.

Managed Exchange environment utilizing Microsoft Exchange 2000, 2003, 2007, and 2010. Planned and deployed all infrastructure migrations for each iteration. Deployed ESX environment with LeftHand Networks SAN initially in 2006/7 reducing three physical server racks to one with physical to virtual migrations. Managed four ESX hosts and a 15 node HP/LeftHand SAN.Deployed Microsoft Lync 2010 VOIP infrastructure during 1Q 2012 to integrate with Exchange and replace existing legacy PBX (Primarily focused on Exchange integration).Designed LAN topology, switch room layout, and installed network cabling for building expansion in 3 & 4Q 2008. Simultaneously migrated existing networking equipment to ProCurve switches and redesigned the network topology to utilize VLANs and multiple subnets.Managed Windows Server 2000, 2003, and 2008 Active Directory environment; implemented security policies to meet SOX regulatory guidelines. Implemented and Managed Veritas /Symantec NetBackup solution with onsite active backups and off-site tape storage.Implemented and Maintained SQL Database servers from SQL 2000 through SQL 2008.Managed mobile users and implemented security policies for securing data on mobile devices using BitLocker on Windows 7, Windows Vista, and remote device management through Exchange 2007/2010 on mobile phones.

Bachelor Of Science - Bs, Cybersecurity And Information Assurance

Management Information Systems, General