Charles Chapman Email & Phone Number

Plain City, Oh, Us

Dublin, Ohio, United States

Independence, Ohio, United States

Key Responsibilities and Accountabilities:- Reports to the President of Towlift, overseeing the Parts, Service, Safety, and Training Departments for various companies within the GNCO portfolio.- Manages P&L for year-over-year growth in both parts and service departments.- Provides operational leadership and structure for all GNCO companies to align with key suppliers.Key Achievements:- Increased Service Revenue by 33.5%, Service GP by 3.2%, and Service Department Net Income by 5.1% Year over Year.- Co-developed Ohio State-Certified apprenticeship program and career pathways.- Launched a company-wide vehicle safety program. (Samsara)

Columbus, Ohio Area

Chattanooga, Tennessee Area

Key Responsibilities and Accountabilities:- Reported to the Director of Operations, overseeing parts, service, and customer service departments.- Managed P&L to ensure year-over-year growth in service revenue and parts gross profit.Key Achievements:- Increased 1st Quarter 2017 Service revenue by 26.8% year over year.- Increased Toyota Genuine Parts sales by 7.5% over Q1 2016.- Attained a Toyota 97% positive feedback score for parts and service departments.- Spearheaded the Parts Team to become Toyota Materials Handlings USA’s #1 Genuine parts-selling dealership for March 2017.

Multiple Locations

Key Responsibilities and Accountabilities:- Responsible for a 24/7 team of 8 supervisors and 120 union employees, reporting to the Assistant Shop Manager.Key Achievements: - Reduced overtime costs by 1.5 million annually.- Increased locomotive reliability by 30% from 2015 to 2016.- Developed and wrote capital budget requests producing an annual saving of 120K and an ROI of 156%.

Miramar, Ca

Key Responsibilities and Accountabilities:- Reported to the Flight Line Commissioned Officer. Performed aircraft inspection and repair to the CH53E Marine Helicopters. Certified crewmembers in performing tactical flight operations. Key Achievements:- Operation Iraq Freedom Service Medal - 2004- Operation Enduring Freedom Service Medal -2002- Combat Air Metal, USMC- 2002- Weapons Tactical Instructor Graduate – 2004

Master Of Business Administration (Mba), Business Administration

M.B.A

Bachelor Of Science (B.S.)

B.S. Geology