Charles Coffell Email & Phone Number

• Quality Assurance Program Audits• Standards 3280 and 3282 compliance verification• ISO 9001 reinforcement• Federal and local rugged requirements, Dapia approved design, and regulations compliance• Root cause and trend analysis for troubleshooting, and adherence to quality, standards and codes• HUD and FEMA manufactured housing production line inspections

• Commercial and residential loss inspections• Interior/exterior site inspections• Property damage assessment and reporting• Written and photographed documentation of completed work• Management of over 600 residential properties per month

•Training of all subordinates• Oversee sales of Manufactured housing/ special projects• Manage and audit employee time and attendance• Update and maintain Word and Excel spreadsheets• Collection, labeling, storage and disposition of housing applicant personal property for the entire state • Manage long term storage of bag and tagged personal property• Conduct daily meetings to ensure subordinate effectiveness• Perform quarterly and yearly personnel evaluations• Conflict resolution

• Training, hiring and scheduling of subordinates• Ordering of supplies and merchandise• Loss control, delinquent account collections and customer relations• Assisted in developing cohesive and efficient product placement and store flow • Leader in special promotions sales and service• Promoted above co-workers with longer employment time