Charles Cooper Email & Phone Number

Greater Los Angeles Area

Build, manage and guide an innovative mufti-disciplinary UX team comprised of UX Designers, UI Developers and UX Researchers/Analysts.Play a key leadership role in the management, strategy, and execution of the product road map.Champion, evangelize and guide all design and user experience initiatives throughout the company and during customer release.Conceive, lead and direct creative vision and UX strategy throughout all product design, development and delivery.Head up and drive all product design leveraging UX focused research, analysis and UCD best practices.Work as a key member of new product executive council, defining, directing and delivering products and initiatives for the company.Mentor, guide and instruct UX team members, while nurturing their industry skills, knowledge and experience, enabling them to thrive in the company as well as their individual careers.Evaluate, research, recruit, hire and train UX team members as needed.

Greater Los Angeles Area

Manage, mentor and guide the UX/UI Design and Development Team for Equator, designing and creating full solution SAAS (software as a service) for Government Agencies, major banks, financial and mortgage companies.Handle all creative and user experience direction while driving the daily activities of the full UX team on all products and initiatives.Championed the conversion of a development centric software solution company to a User Experience and Design driven product focused solution provider, by working with C suite executives and the VP of Product to validate increased product value through design focused product creation.Champion of the UX roadmap, partnering closely with key stakeholders and clients to ensure product continuity and strategic value.Evangelizes UX thought leadership through speaking engagements, panels, client meetings, and internally throughout the organization.Research, design and develop web and mobile financial business applications for our clients.Conduct participatory design workshops to help align teams and strategy across projects.

Sf/La, Ca.

Founded, manage and run all aspects of F1D, a full solution design, development and consulting firm, focused on all aspects of the web, multimedia, and application development including project management; business analysis; information architecture; UI/UX design; web 2.0 technology consulting; application development and implementation; branding; logo design and traditional print.

Greater Los Angeles Area

• Oversaw and managed all technical and design related projects and endeavors. Advised and lead all technology and design based undertakings for the company. Reported to the CEO.• Managed all aspects of the design and development process of the new custom web 2.0, social networking platform website.• Managed and lead several internal and outsourced external development and design teams.• Performed all business analysis, developed scope documents, use case models, production schedules, resource budgets, work breakdown structures for projects. Developed and managed all milestones and deliverables documents for all projects.• Managed all personnel, resources, budgets and schedules for all technical and design projects.• Researched, recommended and authorized all technical solutions for existing projects and new projects.

Greater Los Angeles Area

• Managed the design and development process of the custom web portals used by SPE business units and external customers.• Managed the design and development team on multiple internal and external applications.• Worked with Program Manager to develop work schedules, deliverables timelines and project budgets.• Worked closely with the business and development teams, to make sure all the business’ needs and objectives, are understood and delivered by the development team and conveyed through the design and user experience.• Gathered use cases and business requirements from the business units and developing a compelling user experience and interface (UI/UE) according to these requirements and needs.• Designed, developed and implemented multiple web portal solutions for Sony Pictures Entertainment, Domestic Television.• Designed, developed and implemented multiple portal sites for SPE using WebLogic,CSS, HTML, JavaScript, Flash and CMS.• Designed and directed the look and feel of the portal sites, and creating most of the graphical elements for the portal solutions.

Greater Los Angeles Area

• Managed the design and development of several large, internal, custom web applications used daily by most Fox employees.• Managed the design and development team and the development process and schedule on several critical internal and external applications.• Worked with the Program Director to develop work schedules, deliverables timelines and project budgets.• Worked closely with the business and development teams, to make sure all the business’ needs and objectives, were understood and delivered by the development team and conveyed through the design and user experience.• Gathered use cases and business requirements from the business end users and developed compelling user experiences and interfaces (UI/UE) according to these requirements and needs.• Designed, developed and implemented multiple intranet and extranet web and portal solutions for the FOX Networks Group (FNG), part of FOX Entertainment.• Designed, developed and implemented multiple intranet and extranet sites for FNG using .NET, JavaScript, CSS, HTML, Flash, PHP and CMS.• Directed the look and feel of the many sites, then designed and created most graphical elements for the many intranet and extranet solutions. Delivered all project solutions on time and within budget.

Greater Los Angeles Area

• Manage the Production Support Library team for the T3 system, including defect resolution, enhancement fulfillment and all aspects of a five person development team• Manage the Defect and Enhancement triage process between the business and the development group, making sure to meet all delivery objectives and dates.• Worked with Program Managers to develop work schedules, deliverables, timelines and budgets.• Designed, created and directed the information architecture, user experience and interface design for the complete T3 system, a multi-million dollar integration and redesign of three legacy, technology systems for Product Quality and Service Support, PQSS, at TMS. The systems services hundreds of thousands of users each year.• Designed and managed the complete development process of the EWD viewer, an integral part of the new T3 system, which is used by the service techs in dealerships and service centers around the country, to diagnose and service customers’ vehicles.• Worked closely, as a liaison, with the business and development teams, to make sure all the business’ needs, conveyed through the design and interface, were understood and delivered by the development team.• Gathered use case and business requirements and presented those requirements to the business and development group through flow charts, wire frame mockups and prototyping.• Designed and created all graphical pieces for the T3 system• Developed and implemented a complete style guide and framework for the T3 project, then was adopted to be used throughout the company.• Extensive work with BEA Web Logic, HTML, XHTML, JavaScript, CSS, AJAX and XML

Greater Los Angeles Area

• Project manager and project lead, managed all facets of the web projects from inception to completion, including strategy, budget and resources.• Acted as liaison between groups and managed all programmers, content, testers and customer feedback.• Managed complete creative process and direction for company branding and product.• Designed and directed, from concept to implementation, the new identity, branding, logo, user interface and corporate website, including all traditional print collateral.• Developed, redesigned and created a strong, functional and efficient user experience and interface for the large corporate and e-commerce websites and company products.• Developed and wrote business specifications documents and made sure all specs. were met in development.• Lead project meetings making sure project milestones where hit on time and tracked process from start to finish.• Designed, managed and QA tested the building of custom e-commerce website and payment system.• Consulted and advised executives and board members in strategizing the direction of the company’s future.• Worked with clients and customers, to address their needs and deliver the best product possible.• Implemented newest applicable web technologies in website creation, asp.NET, vb.NET, jsp and Flash MX.• Helped marketing visualize, develop and implement advertising and marketing programs.• Provided creative direction, mentoring, training, team building and technical leadership to the members and groups of the project team.• Researched and developed guidelines, specifications and style guides for project design and development for existing and future projects.

San Francisco Bay Area

• TEN was the pioneer of internet gaming and we built the first pure java game client for the web.• Managed, implemented and developed all aspects of all web and multimedia projects at TEN, including management of personnel, strategy, schedule, budget and resources.• Managed and ran 10+ person web design and development group.• Created logos, branding, packaging, web graphics and many print pieces in accordance with company specs.• Lead the development of attractive, exciting, and user friendly UI for Win95/98 and Java web clients.• Managed and designed games developed for Yahoo, Excite, Lycos and AOL.• Designed, developed and QA tested advanced custom e-commerce payment system.• Acted as liaison between groups and oversaw all aspects of the website meshing between front and back-end.• Key contributor in design and development of Win95/98 and cutting edge Java web client software.• Helped run strategy meetings, from the web perspective, creating and directing the focus of the company.• Produced extensive game websites in conjunction with new games being released on the network.• Worked with partners, game developers, and marketing to produce and release new games on to our network.• Played a key decision making role and oversaw three redesigns of a 3000+ page, corporate websites.• Developed guidelines, specs. and style guides for project design and development for existing and future projects, including logos, branding, print and web.• Provided creative direction, mentoring, training and technical leadership to team members.• Developed QA test plan and managed QA test team for games and gaming community network.• Helped marketing strategize and develop online advertising and marketing projects.• Worked in conjunction with marketing to produce custom advertising campaigns and contests, including banner ads, interstitial ads and contest websites.

Design

Bfa, Design, Graphic Design, Art History

Activities and Societies: Mens Lacrosse, Sigma Phi Epsilon Fraternity

College Prep