Charles Dunn Email & Phone Number

Carmel, Indiana

Contract Position as a Project ManagerResponsible for the management of short term projects including the development and implementation of software designed to electronically transfer data pertaining to vehicle purchases between partner companies.

Managed multiple short and long term projects including the development of a new software package for retail sale. Also responsible for the analysis and successful development of client business processes into detailed requirements for development into working software. Developed policies and procedures for internal staff company wide.

Responsible for the analysis and development of client business processes, installation and support of collections management software. Also responsible for analyzing and developing business processes, policies and procedures utilized by internal staff. Conceived of, developed and taught software training classes for clients as well as for use internally.

Responsibilities included IT project management, information security management, performance of hardware/software needs assessments for new IT projects and current programs as well as creating budgets for recommended acquisitions, QA/QC, along with analysis and redesign of the workflow process. Conducted and managed design, development and maintenance of.

Managed IT related development. Developed Current Operating Procedures (COPS) and procedure manual. Served as Office Web Coordinator for website development and content management. Served as section training coordinator. Managed Waste Water Treatment Permits.