Charles Matthews Email & Phone Number

Implement departmental performance of store sales, visual merchandising, product knowledge and promotional offers to inspire exceptional customer loyalty by understanding specific needs and spending extra time forging relationships.* On assignment with men's and women's fragrance brands such as Chanel, Coach, Jimmy Choo and Montblanc* Discover and match customers with the right fragrances for both personal and gifting needs* Maintain knowledge of competitors brands in order to provide a well-rounded customer experience* Drives sales with each brand represented with total sales being increased from year to year* Increased primary store's ranking of sales from 20 to #9 within the market within the past three years* Consistently finishes at a top performer with visual goals set by the company throughout the year for this market

Lexington, Kentucky

* Critiques, plans and implements strategies designed to achieve success in a competitive sports program.* Enforces team discipline and policies by providing guidance and mentoring student athletes* Grows tennis throughout the Lexington community

Lexington, Kentucky Area

* Finished 2014 as Top Gun Leasing Agent of the year* Accepted a newly-created position in order to establish a training program designed to facilitate the success of all agents* Educator and trainer of all incoming new home consultants across multiple communities and homes throughout Fayette, Scott and Woodford Counties* Serves as liaison between leasing agents and upper management in order to bridge communication between all levels of the company* Consistently exceeds weekly sales goals* Consistently finishes year-end among top performers* Processes and verifies applications in a timely manner to close leads* Fosters relationships with residents in order to meet their personal needs throughout every phase of finding a home* Meticulously drafts rental contracts between the resident and landlord* Finished 2017 as Top Gun Leasing Agent of the Year

Lexington, Kentucky Area

* Managed club operations including staff and tennis court scheduling.* Developed and maintained strong member relations by exceptional customer service.* Handled cash, check and credit card transactions using Microsoft Excel.* Conducted opening and closing activities, including recording daily deposits and receipts.

Lexington, Kentucky

* Handled all guest interactions at the front desk of a 151 room full-service hotel* Prospected small local businesses to evaluate their business meeting needs* Negotiated rental group rates on sleeping rooms and banquet facilities* Worked as manager on duty for weekend shifts