Customer Care Specialist
Current
Nov 2024 - Present
AeroLeads people directory · profile
Charles Fenwick Iii Email & Phone Number
Customer Care Specialist @ IDX
at
IDX
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Care Specialist @ IDX
Location
Portland, Oregon Metropolitan Area, United States
Company size
Who is Charles Fenwick Iii? Overview
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Quick answer
Charles Fenwick Iii is listed as Customer Care Specialist @ IDX at IDX, a company with 213 employees, based in Portland, Oregon Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Charles Fenwick Iii.
Charles Fenwick Iii previously worked as Customer Care Specialist at Idx and Customer Care Specialist at Zerofox. Charles Fenwick Iii holds Bachelor'S Degree, Education from New Hope Christian College.
Company email context
Email format at IDX
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IDX
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Profile bio
About Charles Fenwick Iii
Charles Fenwick III is a former Resolution Specialist at Yellow, a leading transportation company, with over six years of experience in customer support, dispute resolution, and data entry. He is a customer support expert who fosters strong customer and team collaboration, ensuring satisfaction and account profitability. Charles is proficient in MS Office, GetPaid, and Salesforce. He also leverages skills from his previous roles in facilities and customer service, demonstrating his dedication and exceptional organization. Charles' mission is to provide timely and professional solutions to customers and partners, while maintaining a high level of integrity and collaboration.
Current workplace
Charles Fenwick Iii's current company
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7 roles
Charles Fenwick Iii work experience
A career timeline built from the work history available for this profile.
Customer Care Specialist
Jul 2024 - Nov 2024
Resolution Specialist - Customer Invoice Disputes, Database Management, Getpaid & Salesforce
Analyzed and resolved 350+ weekly customer collection disputes fostering account profitability.Identified dispute root causes and implemented effective solutions.Collaborated with diverse teams to research contract and billing issues. Cross-trained in other specialties, allowing me to better assist customers and increase productivityPricing, getting a.
Sep 2021 - Apr 2024
Revenue Management Clerk - Data Entry, Email Invoicing, Billing
Created 15+ SOP (Standard Operating Procedures)/Training Material on work duties and responsibilities.Researched and updated missing reference information on invoices.Collaborated with account executives and operations team to update customer's billing instructions.Generated 30 - 40 daily invoices per shipment bills of lading.Monitored automated email.
Mar 2018 - Sep 2021
Facilities Specialist - Custodial, Landscape, Maintenance
Prioritized and fulfilled daily work orders, maintaining a handle on my responsibilities.Demonstrated dedication in managing diverse facility responsibilities across a large campus.Performed daily custodial services to 4 campus buildings.Cleaned and prepared on campus apartments for new tenants.
Sep 2013 - Aug 2017
Courtesy Clerk - Stocking, Customer Service
Provided exceptional customer service, contributing to increased sales. Restocked and maintained an organized sales floor. Managed and troubleshot bottle collection machines.
Jan 2016 - Jun 2017
Cashier
Operated the Point of Sale (POS) system efficiently and improved the shopping experience.Managed stock and assisted customers in finding their desired aisles.
May 2015 - Jan 2016
Team & coworkers
Colleagues at IDX
Other employees you can reach at idx.us. View company contacts for 213 employees →
JK
James Kline
Colleague at Idx
Portland, Oregon, United States, United States
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KL
Ken Leclair
Colleague at Idx
Nashville Metropolitan Area, United States
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TB
Telisma Bengy
Colleague at Idx
Port-au-Prince, Département De l'Ouest, Haiti, Haiti
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DK
Dawn Kubler
Colleague at Idx
Portland, Oregon, United States, United States
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QH
Quy Hoang
Colleague at Idx
Portland, Oregon, United States, United States
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VB
Vitaliy Babenko
Colleague at Idx
Portland, Oregon, United States, United States
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MB
Matt Barrett
Colleague at Idx
Forest Grove, Oregon, United States, United States
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DR
Dequan Ross
Colleague at Idx
Plano, Texas, United States, United States
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OS
Opung Stres
Colleague at Idx
Gambir, Jakarta, Indonesia, Indonesia
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HN
Heather Noonan, Pmp
Colleague at Idx
Portland, Oregon, United States, United States
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James Kline
Colleague at Idx
Portland, Oregon, United States, United States
View →
KL
Ken Leclair
Colleague at Idx
Nashville Metropolitan Area, United States
View →
TB
Telisma Bengy
Colleague at Idx
Port-au-Prince, Département De l'Ouest, Haiti, Haiti
View →
DK
Dawn Kubler
Colleague at Idx
Portland, Oregon, United States, United States
View →
QH
Quy Hoang
Colleague at Idx
Portland, Oregon, United States, United States
View →
VB
Vitaliy Babenko
Colleague at Idx
Portland, Oregon, United States, United States
View →
MB
Matt Barrett
Colleague at Idx
Forest Grove, Oregon, United States, United States
View →
DR
Dequan Ross
Colleague at Idx
Plano, Texas, United States, United States
View →
OS
Opung Stres
Colleague at Idx
Gambir, Jakarta, Indonesia, Indonesia
View →
HN
Heather Noonan, Pmp
Colleague at Idx
Portland, Oregon, United States, United States
View →
1 education record
Charles Fenwick Iii education
FAQ
Frequently asked questions about Charles Fenwick Iii
Quick answers generated from the profile data available on this page.
What company does Charles Fenwick Iii work for?
Charles Fenwick Iii works for IDX.
What is Charles Fenwick Iii's role at IDX?
Charles Fenwick Iii is listed as Customer Care Specialist @ IDX at IDX.
Where is Charles Fenwick Iii based?
Charles Fenwick Iii is based in Portland, Oregon Metropolitan Area, United States while working with IDX.
What companies has Charles Fenwick Iii worked for?
Charles Fenwick Iii has worked for Idx, Zerofox, Yellow, Reddaway, and New Hope Christian College.
Who are Charles Fenwick Iii's colleagues at IDX?
Charles Fenwick Iii's colleagues at IDX include James Kline, Ken Leclair, Telisma Bengy, Dawn Kubler, and Quy Hoang.
How can I contact Charles Fenwick Iii?
You can use AeroLeads to view verified contact signals for Charles Fenwick Iii at IDX, including work email, phone, and LinkedIn data when available.
What schools did Charles Fenwick Iii attend?
Charles Fenwick Iii holds Bachelor'S Degree, Education from New Hope Christian College.
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