Charles Fontes Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brazil

São Paulo, Brazil

Leading of financial, operational, and administrative projects for industrial processes and shared services center environment. Implementation of a culture of continuous improvement in customers from the segments of (technology, services, pharmaceutical, aviation, commodities etc.). Capture of Benefits greater than USD 6mm.

Sao Paulo

Shared Service Manager responsible to lead the financial (accounts payable, accounts receivable, registration, source, tax receipt and accounting) and Human Resources teams. Lead the integration of processes from Avon company to Natura shared service center. Functional leader of the project to migrate transactional activities to the BPO (Business Process Outsourcing) and settle of governance between the sides – project with annualized gains of USD 1,5mm. Implementation of the service management area, as well key process indicators, service level agreements with the stakeholders and governance.

São Paulo, São Paulo

Shared services center with international coverage (Spain, Mexico, Argentina, Peru and Brazil) with scope for financial processes (accounts payable, accounts receivable, invoicing, source and registration). Centralization of the invoicing activities at a global level in Brazil with the objectives of cost reduction and compliance improvement. Annualized benefits greater than USD 1mm. Acting as functional leader on the SAP S/4 HANA implementation project. Responsible to the shared service center budget management and relationship with the stakeholders and to establish standardization between the regions.

São Paulo Area, Brazil

Acting as project manager on the shared service center implementation covering all business units and build of the governance model. Leader of the continuous improvement team responsible to improve the shared service center processes, set up a culture of management by key process indicators and to perform the migration of new processes. Regional functional leader of the SAP S/4 HANA (global project) implementation. Leadership of corporate and strategic projects such as: i) development/implementation of the LDC transport company (Autonomous cargo transport) ii) global project manager of the segregation of juice division aiming at M&A opportunities. Benefits captured greater than USD 10mm.

São Paulo Area, Brazil

Manager of the account payable processes and service management. Responsible to the continuous improvement team acting manly to improve the shared services processes to attend the customer requirements (service level agreement) and to internalize processes resulting from acquisitions of other companies.

São Paulo Area, Brazil

SSC implementation (HR, Treasuring, Accounting, Tax, Procurement and Facilities) to attend the Latin America countries as Brazil, Argentina and Uruguay - Annual Savings of USD 1M.Lead of the project of master data cleaning (60 k materials) and the implementation of a new governance model. Savings above of USD 600k with processes improvement and migration of new activities from the corporate areas to the SSC.

São Paulo Area, Brazil

Implementation of the Lean Six Sigma program with scope on the industrial, commercial and administrative areas. Graduation of more than 150 employees in the Lean Six Sigma methodology and subsequent mentoring of projects resulting in annual benefits greater than USD 1mm.

São Paulo Area, Brazil

Acting in different areas and processes in the company (quality, maintenance, services and commercial) highlighting to the graduation as Six Sigma Black Belt and the implementation of the Lean Office for Kodak's manufacturing processes in Brazil. Six Sigma graduation project recognized as benchmarking for other´s regions: Minimization of customer reactions over imperfections on the photographic paper manufacturing – annualized of USD 0,5mm.

Programa De Formação E Certificação De Conselheiros

Master Of Business Administration - Mba, Accounting And Finance

Executive Education, Controllership

Master’S Degree, Environment Technology

Activities and Societies: As graduation work I lead a study to apply the Lean Six sigma Methodology to mitigate the wastes.

Extension, Health Market And Services

Extension, Marketing

Six Sigma Black Belt, Statistics And Projects Mgt

Bachelor’S Degree, Electric And Electronic Engineering