Charles Heller Email & Phone Number

Phoenix, AZ, US

Chandler, Arizona

Manage and assess design and operational effectiveness of technology risk based controls for Wells Fargo Technology Operations Group. Work with technology risk pursuant to configuration management, operations and information security.

Phoenix, Arizona Area

Manage multiple IT audit engagements at Wells Fargo. Lead associated planning, testing, fieldwork, reporting and monitoring activities. Mentor staff auditors. Report findings and related issues to executive management within Wells Fargo Audit Services.

Chandler, AZ

Managed audit preparation for Communication Technology Services. Coordinated documents reviews and gap identifiaction and remediation. Responded to risk findings and Wells Fargo Corporate Audit requests for evidence artifacts. Coordinated response to audit findings.Coordinate LIfecycle Management of Network Devices.Implemented Design Analysis, Design.

• Managed process engineering for software audit planning and execution. Lead development of company-wide processes pursuant to multimillion dollar software license and vendor management.
• Developed robust audit processes using 6 sigma & CMMI methodologies, leveraging internal and external best practices.
• Developed proactive assessment processes - pre audits and audit readiness guidelines.
• Identified potential issues/risks and developed remediation plans.

• Lead successful Sarbanes Oxley (SOX) compliance efforts for Boeing Commercial Aviation Services (risk identification, risk management, IT control design implementation, testing and IT control operational effectiveness.
• Reduced compliance costs by 40% - implementing enhanced process engineering for IT controls.
• Authored white paper with recommendations for streamlining companywide compliance process management and reduction of costs.
• Implemented process flow for IT controls design testing; IT controls operational effectiveness testing and quality assurance.
• Guided design of IT controls based on the COBIT ERM and ITIL framework mapped to business controls based on the COSO framework.
• Managed audit reporting of findings and consulted in design of action plan responses for audited business units.

• Manage Sarbanes-Oxley(SOx) compliance for IT functional areas within Commercial Aviation Services.
• Participatated in front implementation of SOX compliance across Boeing.
• Authored white papers detailing proposed cost reduction for IT SOX compliance efforts.

• Authored user interface technical documentation (for the MS SOX IT Compliance Accelerator software product) released to IT auditor audiences at Dell Computers Corporation and Credit Suisse.

• Identified as critical employee to help manage transition of Iridium Space Satellite project from Motorola to Boeing based on business needs and exceptional performance.
• Reduced cycle time by refining formal process to manage changes to the engineering design baseline requirements impacting space satellite operations centers.
• Interfaced with customers, suppliers and design engineers from NASA, the European Space Agency, the Russian Space Agency and the USAF. Coordinated management of engineering requirements pursuant to a 10 billion dollar.