Acting as SME (Subject Matter Expert) on RF Test Issues by supplying hardware and software support for all testing phases of the UE reverse logistics process. Automated test program development utilizing Rhode & Schwartz CMWRun for CMU500 and Anritsu M4 for the MT8820c. Utilized Network Provider RF Parametric specifications along with guidelines found within the 3GPP and 3GPP2 release standards to define test requirements and strategy.Also developed software tools and processes to aid in software distribution and version control throughout test facility.

Provide hardware and software support for RF Parametric testing at OEM and Carrier Repair Centers using RF Communication Analyzers and Base Station Signaling Simulators. Maintain MT8820C Automation code base ( National Instruments Teststand ) and software documentation. Provide pre-sales technical customer application qualification for the Anritsu Sales Channels.Provide product demonstration for technical and non-technical customer base.Provide Post sales technical support and training of Wireless conformance and performance test and measurement products and system solutions.Technical product collateral development in terms of application notes, white papers, presentations, etc.Extensive experience in testing LTE, CDMA2000, GSM and WCDMA protocols for Verizon, T-Mobile, MetroPCS and US Cellular devices.

• Defined, created, and validated cellular phone rework procedures for use in production area by 3PL personnel.• Defined and sourced necessary software and hardware used in product rework.• Provided training to 3PL partner in the configuration and operation of test cells.• Supported Level 1 and 2 operations on both Nokia’s CDMA (IS-95) and GSM (UMTS) product lines.• Acted as Nokia’s Product Quality Manager for both inbound and outbound product shipments.• Provided IT desktop support for Nokia‘s onsite team.• Created an assortment of product labels containing 2D (Matrix) and Linear barcodes using BarTender Bar-coding Software.• Supported re-configuration of cellular product with updated flash code and / or PRL, ERI, SIM Locks, Etc.• Used Auto IT and Win Batch for Windows Automation tasks.• Created reports for the tracking of various metrics on departmental scorecard.• Collaborated with external teams to achieve project goals.• Troubleshot various test anomalies encountered once product rework processes began.• Supported MMC programming and validation process with Altec Gang Programmer.• Worked with external vendors to maintain test and measurement equipment calibration and tracibility.

* Supported all phases of product testing in a high volume cellular phone manufacturing facility.* Planned, developed and purchased equipment used in the testing and alignment phases of the cellular phone manufacturing process.* Created and organized support documentation used in the daily maintenance and repair activities of product test equipment.* Wrote, designed and produced software and hardware to assist production operations to quickly move product through the manufacturing process.* Directed engineering and technical personnel in the fabrication of testing and test-control apparatus and equipment.* Was instrumental in developing a capable support staff that were crucial in the support of product testing operations.* Directed and coordinated engineering activities concerned with development, procurement, installation and calibration of instruments, equipment and control devices.* Developed a training department for Nokia's production support staff and assisted in the development of training material and courses.* Determined conditions under which tests were to be conducted, sequences and phases of test operations.* Directed and exercised control over operational, functional and performance phases of tests.* Conferred with various R&D engineering and technical personnel to resolve testing problems.* Managed 30 employees, scheduled work hours, resolved conflicts, determined salaries in a fast growing and dynamic consumer electronics manufacture.* Analyzed test data and prepared technical reports for use by engineering and management personnel.* Successfully handled various capacity expansions, cost reduction activities and quality improvement projects.* Structured and maintained a test environment that encompassed all phases of cellular product alignment, testing and programming.

* Responsible for day-to-day production line test operations of AMPS, TDMA, GSM and CDMA products.* Created various software tools with PHP, MySQL, SQL, Borland C and Microsoft VB to increase production efficiencies.* Supported Re-Flash operations of GSM, TDMA and CDMA products.* Utilized VSA’s, Signal Generators, Power Meters and Radio Test Sets in automated product testing.* Supervised fourteen engineers and technicians dispersed on multiple shifts.* Lead and participated in various software solutions projects.* Responsible for Test Equipment Spares identification and stock level definition and technician bench setups.* Provided monthly reports and presentations detailing progress on test cycle time reduction, false failures (NFF) and other operational metrics.* Provided tier 2 support for IT production data management systems.