Please complete the CAPTCHA to continue
@ebayinc.com
✓
4 phones found area 516, 650, 631, and 415
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Charles J Costa is listed as Senior content strategist: financial services, automated email @ eBay at eBay, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at ebayinc.com, phone signal with area code 516, 650, 631, 415, and a matched LinkedIn profile for Charles J Costa.
Charles J Costa previously worked as Senior Content Strategist at Ebay and Content Designer at Ebay. Charles J Costa holds Master'S Degree, Library And Information Science from San José State University.
This section adds company-level context without repeating Charles J Costa's masked contact details.
AeroLeads found 1 current-domain work email signal for Charles J Costa. Compare company email patterns before reaching out.
I'm a seasoned Content Strategist with deep expertise in financial services and regulatory sectors. At eBay, I've played pivotal roles, including leading the global seller migration to managed payments and earning recognition for outstanding customer advocacy.In my current role within the Customer Service Technology team, I serve as the key point of contact for content strategy on high-visibility initiatives. This includes ensuring compliance with the Digital Services Act and overseeing global content governance for customer service materials, such as internal knowledge bases, help content, and policy enforcement emails.Additionally, I spearhead multiple technology transformation initiatives aimed at enhancing customer service. This includes integrating generative AI tools for customer service agents and optimizing content for eBay's conversational help systems to improve user interactions.My career highlights also feature developing Airbnb's host signup landing page content strategy, which significantly increased registrations, and leading the content production for TEDxSanFrancisco, resulting in a sold-out event with over 2,000 attendees.Driven by a passion for connecting with audiences and simplifying complex topics, I continue to leverage my diverse experience and commitment to innovation. I am eager to further contribute my expertise and collaborate with like-minded professionals to make a significant impact in the evolving landscape of content strategy.
Listed skills include Marketing, Content Strategy, Blogging, Wordpress, and 55 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
San Jose, CA, US
Key point of contact in the Customer Service Technology team who provides content strategy guidance on high-visibility initiatives in the financial services, and regulatory sectors. Examples of projects include compliance with the Digital Services Act, global content governance for customer service content (e.g. internal knowledge bases, help content.
San Jose, CA, US
As a Content Designer on the Payments Product Marketing team at eBay my team was responsible for migrating every eBay seller from the legacy payments experience (having funds sent to a PayPal account) to managed payments, a system where eBay manages the end to end payments experience. My focus at eBay is on developing clear messaging about Payments from a.
Menlo Park, CA, US
In this role, I was responsible for managing the SRI International blog, which entailed editing content submissions from internal staff, producing internal newsletters, collaborating with subject matter experts and producing content such as case studies, and press releases. SRI's marketing efforts were focused deep technology topics such as robotics.
Managed email marketing campaigns, owned the editorial calendar, edited/reviewed written content, and provided guidance to other writers. These campaigns were a significant driver of ticket sales and event awareness, leading to the team selling out 800 paid event tickets (~$200 each depending on number purchased at once) and hosting over 1,000 attendees at.
Redwood City, CA, US
As the content marketing manager for this online marketplace optimization startup, I increased the sales prospect pipeline and conversions with a research and analysis-driven approach to their content strategy. I produced content that was aligned with sales goals, and adjusted the editorial calendar to increase marketing qualified leads. I also analyzed.
San Francisco, CA, US
While working at Airbnb, I was responsible for managing and developing the content strategy for the Airbnb host Growth division. I used industry research and analyzed internal website data to develop the underlying strategy for brand new host resources and the editorial calendar. This led to higher reader engagement levels and increased conversions.
US
I focused my writing for SnapMunk — a tech news website about the world of startups and entrepreneurs with 1M+ unique visitors each month — on increasing website traffic by aligning content with data on reader’s searches. I authored more than 100 freelance articles covering technology crowdfunding campaigns for gadgets and innovative consumer devices.
During my time as a content marketing consultant, I specialized in understanding the sales and marketing goals of my clients. From there, I analyzed client data to optimize their content pipelines and content marketing strategy in a way that led to increased business.After thoroughly researching the topics to be written about, I identified metrics to.
Fitzroy, Victoria, AU
I authored 40+ freelance articles for SitePoint, a leading tech industry website dedicated to providing developers, designers, and web professionals the necessary tools, content, and relevant resources to all things tech related.I drove traffic to website with expert coverage on industry conferences, technology trends and entrepreneurial strategiesAs a.
Boston, Massachusetts, US
I authored 71 freelance posts for Iron Mountain, the leading data & records management company.My work increased inquiries by 63% with data-driven editorial topics related to best practices in electronic backup and recovery, records management, secure shredding, electronic banking platforms/software, industry compliance, intellectual property protection.
Armonk, New York, NY, US
I wrote and delivered 69 freelance articles for IBM’s award-winning website. My articles provided readers with well-researched content that helped establish IBM’s industry leadership.This campaign yielded an average click-through rate (CTR) to sales pages that was 10x higher than the industry average for banner ads.
Other employees you can reach at ebayinc.com. View company contacts →
Kiran Babaladi
Colleague at Ebay
Orlando, Florida, United States, United States
View →
AT
Artem Tregubchak
Colleague at Ebay
Houston, Texas, United States, United States
View →
GB
Gopinath Bhaskaran
Colleague at Ebay
Redmond, Washington, United States, United States
View →
EK
Eric Krol
Colleague at Ebay
Northbrook, Illinois, United States, United States
View →
MA
Md Alomgir Hossa
Colleague at Ebay
Bangladesh, Bangladesh
View →
EM
Enrico Monteiro
Colleague at Ebay
São Bernardo Do Campo, São Paulo, Brazil, Brazil
View →
NN
Nazia Niloopher
Colleague at Ebay
Bengaluru, Karnataka, India, India
View →
MA
Murtaza Ali
Colleague at Ebay
Los Angeles, California, United States, United States
View →
JL
Jim Lotruglio
Colleague at Ebay
Toms River, New Jersey, United States, United States
View →
AR
Archana Rathod
Colleague at Ebay
San Jose, California, United States, United States
View →
Quick answers generated from the profile data available on this page.
Charles J Costa works for eBay.
Charles J Costa is listed as Senior content strategist: financial services, automated email @ eBay at eBay.
AeroLeads has found 1 work email signal at @ebayinc.com for Charles J Costa at eBay.
AeroLeads has found 4 phone signal(s) with area code 516, 650, 631, 415 for Charles J Costa at eBay.
Charles J Costa is based in San Francisco Bay Area, United States, United States while working with eBay.
Charles J Costa has worked for Ebay, Sri International, Tedx San Francisco, Kahuna, and Airbnb.
Charles J Costa's colleagues at eBay include Kiran Babaladi, Artem Tregubchak, Gopinath Bhaskaran, Eric Krol, and Md Alomgir Hossa.
You can use AeroLeads to view verified contact signals for Charles J Costa at eBay, including work email, phone, and LinkedIn data when available.
Charles J Costa holds Master'S Degree, Library And Information Science from San José State University.
Charles J Costa is listed with skills including Marketing, Content Strategy, Blogging, Wordpress, Digital Marketing, Copywriting, Marketing Strategy, and Search Engine Optimization.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts