Charles Ly Email & Phone Number

• Worked with students to create weekly lesson plans that would be both enjoyable and beneficial to beginner artists and serious practitioners
• Ensured all students fully comprehended the content by continually interacting with students and providing support to students who required extra guidance
• Regularly engaged in conversation with students to create a rapport and ensure a safe and effective learning environment for all students

• Worked with clients to understand their brand and business vision, and then designed graphics for use on websites, printed publications, digital platforms and social media
• Ability to create a wide diversity of media including logos, album covers, posters and social media templates
• Demonstrated proficiency in the Adobe Suite programs

Chadstone, Victoria, Australia

• Communicated effectively with customers to be able to efficiently resolve queries
• Handled all cash transactions, ensuring accurate management of all sales
• Maintained a high standard of work during periods of increased foot traffic and maintained a positive attitude under high stress environments
• Consistently met all KPIs whilst maintaining high standards of service and product knowledge

• Took orders, made and served drinks to a high degree of speed, quality and consistency.
• Maintained visual appeal of the store with regular cleaning and updating promotional displays to the company standard
• Helped new and returning customers with their concerns, including providing recommendations when appropriate
• Maintained relationships with returning customers by remembering personal preferences and allergy information

Bachelor Of Design (Communication Design), Communication Design

Victorian Certificate Of Education

Activities and Societies: Student Parliament, Year 12 Council, Interact Rotary Club Steering Committee, RUOK Day, Spring and Winter.