Charles Gray Email & Phone Number

Greater Milwaukee Area

• Principal Trainer for Epic Research and Cogito (Reporting) • Credentialed Trainer for Epic ASAP (Emergency Department)• Update and maintain course materials and documentation• Build mock patient data in training environments• Analyze workflow and incorporate into training materials

• Provided maintenance support, analysis, testing and implementation services for Epic OpTime and Anesthesia• Utilized documentation standards and testing methodologies• Assisted with Refuel/Reinstall project to move Froedtert closer to Epic’s Foundation System• Lead status board optimization effort

Greater Milwaukee Area

• Served as OpTime implementation lead for 8 hospitals and 4 ambulatory surgery centers including St. Luke’s South Shore, Sinai Medical Center, Grafton Mayfair ASC, Memorial Hospital of Burlington, Lakeland Medical Center, Manitowoc County Medical Center, Manitowoc ASC, Summit Medical Center, and two Bay Area Medical Center facilities. Assisted with implementation and support for 6 other hospitals and 5 surgery centers throughout the state of Wisconsin.• Maintained expert knowledge of… Show more • Served as OpTime implementation lead for 8 hospitals and 4 ambulatory surgery centers including St. Luke’s South Shore, Sinai Medical Center, Grafton Mayfair ASC, Memorial Hospital of Burlington, Lakeland Medical Center, Manitowoc County Medical Center, Manitowoc ASC, Summit Medical Center, and two Bay Area Medical Center facilities. Assisted with implementation and support for 6 other hospitals and 5 surgery centers throughout the state of Wisconsin.• Maintained expert knowledge of OpTime and Anesthesia configuration and surgical workflows.• Familiar with operating room and scheduling user security configurations.• Participated in ICD-10 implementation project related to Epic Anesthesia.• Provided support to organization-wide Surgery Steering Committee for new procedure and enhancement requests.• Participated in several enhancement projects, special updates, and code upgrades.• Familiar with materials management system and interface structures.• Familiar with Data Courier. Show less

Greater Milwaukee Area

• Served as the lead administrator for the hospital's learning management system – Children’s University.• Assessed audience and infrastructure support requirements in order to meet the usability and reporting needs of staff and leaders.• Tracked employee certifications and supplied reports associated with Joint Commission visits.• Assisted with project plan, scope, and budget associated with Children’s University upgrades.• Partnered with Information Services and LMS vendor… Show more • Served as the lead administrator for the hospital's learning management system – Children’s University.• Assessed audience and infrastructure support requirements in order to meet the usability and reporting needs of staff and leaders.• Tracked employee certifications and supplied reports associated with Joint Commission visits.• Assisted with project plan, scope, and budget associated with Children’s University upgrades.• Partnered with Information Services and LMS vendor (SumTotal) to deliver infrastructure support including LMS connection to Human Resources system (PeopleSoft). Show less

Greater Milwaukee Area

• Designed, configured, and tested EHR software (Cerner) for Ascension Health Hospitals.• Configured Pharmacy, Orders Management, Clinical Documentation, and Core applications.• Conducted monthly updates of Multum drug database.• Advised National Process Content Unification Group for Pharmacy, Clinical Documentation, and Lab.• Assisted with EHR implementation and support for Carondelet Health Network – Tucson, Borgess Health - Kalamazoo, St. John Health – Detroit, Seton Family… Show more • Designed, configured, and tested EHR software (Cerner) for Ascension Health Hospitals.• Configured Pharmacy, Orders Management, Clinical Documentation, and Core applications.• Conducted monthly updates of Multum drug database.• Advised National Process Content Unification Group for Pharmacy, Clinical Documentation, and Lab.• Assisted with EHR implementation and support for Carondelet Health Network – Tucson, Borgess Health - Kalamazoo, St. John Health – Detroit, Seton Family of Hospitals – Austin, Our Lady of Lourdes Memorial Hospital – Binghamton, and Columbia St. Mary's - Milwaukee. Show less

Greater Milwaukee Area

• Supported and maintained SumTotal and Docent learning management systems for training and compliance tracking.• Developed training for multi-phase EHR (Cerner) implementation. • Trained physicians and clinical staff in classroom and web-based environments. • Acquired and maintained a thorough understanding of PowerChart, PowerChart Office, HIM, SurgiNet, RadNet, PathNet, Enterprise Scheduling Management, and PharmNet in order to configure applications for caregiver training. •… Show more • Supported and maintained SumTotal and Docent learning management systems for training and compliance tracking.• Developed training for multi-phase EHR (Cerner) implementation. • Trained physicians and clinical staff in classroom and web-based environments. • Acquired and maintained a thorough understanding of PowerChart, PowerChart Office, HIM, SurgiNet, RadNet, PathNet, Enterprise Scheduling Management, and PharmNet in order to configure applications for caregiver training. • Assisted with implementation and go live support at three Columbia St. Mary’s hospitals. Show less

Greater Milwaukee Area

• Trained faculty to use enterprise-wide learning management systems Blackboard and Desire 2 Learn.• Oversaw training and testing needs during upgrades and system conversion.• Established guidelines for change management during transition periods.• Managed student and staff course enrollments.

Doctor Of Philosophy (Ph.D.), Educational Policy And Leadership

Master Of Arts (M.A.), Education, Instructional Leadership

Bachelor Of Fine Arts (B.F.A.), Music Performance