Charles Gray Email & Phone Number

Greater Milwaukee Area

• Principal Trainer for Epic Research and Cogito (Reporting)
• Credentialed Trainer for Epic ASAP (Emergency Department)
• Update and maintain course materials and documentation
• Build mock patient data in training environments
• Analyze workflow and incorporate into training materials

• Provided maintenance support, analysis, testing and implementation services for Epic OpTime and Anesthesia
• Utilized documentation standards and testing methodologies
• Assisted with Refuel/Reinstall project to move Froedtert closer to Epic’s Foundation System
• Lead status board optimization effort

Greater Milwaukee Area

• Served as OpTime implementation lead for 8 hospitals and 4 ambulatory surgery centers including St. Luke’s South Shore, Sinai Medical Center, Grafton Mayfair ASC, Memorial Hospital of Burlington, Lakeland Medical.
• Maintained expert knowledge of… Show more
• Maintained expert knowledge of OpTime and Anesthesia configuration and surgical workflows.
• Familiar with operating room and scheduling user security configurations.
• Participated in ICD-10 implementation project related to Epic Anesthesia.
• Provided support to organization-wide Surgery Steering Committee for new procedure and enhancement requests.

Greater Milwaukee Area

• Served as the lead administrator for the hospital's learning management system – Children’s University.
• Assessed audience and infrastructure support requirements in order to meet the usability and reporting needs of staff and leaders.
• Tracked employee certifications and supplied reports associated with Joint Commission visits.
• Assisted with project plan, scope, and budget associated with Children’s University upgrades.
• Partnered with Information Services and LMS vendor… Show more
• Partnered with Information Services and LMS vendor (SumTotal) to deliver infrastructure support including LMS connection to Human Resources system (PeopleSoft). Show less

Greater Milwaukee Area

• Designed, configured, and tested EHR software (Cerner) for Ascension Health Hospitals.
• Configured Pharmacy, Orders Management, Clinical Documentation, and Core applications.
• Conducted monthly updates of Multum drug database.
• Advised National Process Content Unification Group for Pharmacy, Clinical Documentation, and Lab.
• Assisted with EHR implementation and support for Carondelet Health Network – Tucson, Borgess Health - Kalamazoo, St. John Health – Detroit, Seton Family… Show more
• Assisted with EHR implementation and support for Carondelet Health Network – Tucson, Borgess Health - Kalamazoo, St. John Health – Detroit, Seton Family of Hospitals – Austin, Our Lady of Lourdes Memorial Hospital –.

Greater Milwaukee Area

• Supported and maintained SumTotal and Docent learning management systems for training and compliance tracking.
• Developed training for multi-phase EHR (Cerner) implementation.
• Trained physicians and clinical staff in classroom and web-based environments.
• Acquired and maintained a thorough understanding of PowerChart, PowerChart Office, HIM, SurgiNet, RadNet, PathNet, Enterprise Scheduling Management, and PharmNet in order to configure applications for caregiver training.
• … Show more
• Assisted with implementation and go live support at three Columbia St. Mary’s hospitals. Show less

Greater Milwaukee Area

• Trained faculty to use enterprise-wide learning management systems Blackboard and Desire 2 Learn.
• Oversaw training and testing needs during upgrades and system conversion.
• Established guidelines for change management during transition periods.
• Managed student and staff course enrollments.

Doctor Of Philosophy (Ph.D.), Educational Policy And Leadership

Master Of Arts (M.A.), Education, Instructional Leadership

Bachelor Of Fine Arts (B.F.A.), Music Performance