Fueled by a passion for turning complex projects into streamlined successes, I'm a Technical Project Analyst at Visa, navigating the dynamic world of payments with a passion for innovation!With a keen eye for detail and a knack for breaking down challenges into actionable steps, I leverage Agile methodologies to empower cross-functional teams and deliver impactful results. My experience includes leading projects through the Scrum framework, collaborating effectively with stakeholders across departments and locations, and proactively identifying and mitigating risks to ensure smooth project execution.But managing projects isn't just about following a plan. I bring a critical and creative thinking approach to the table, constantly seeking innovative solutions and overcoming hurdles with a "can-do" attitude.Always eager to learn and grow, I'm excited to connect with like-minded professionals! Let's chat about all things tech and how we can push the boundaries of innovation together.
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Technical Program ManagerVisaSingapore -
Technical Project AnalystVisa Jun 2023 - PresentSingaporePayments Product Development (PPD) - Visa Installments• Managed 3 development teams as Scrum Master, delivering projects on time by navigating shifting timelines and coordinating seamlessly with external teams for integration, performance and security testing• Led multiple complex migration projects with zero disruptions to end users by orchestrating seamless collaboration with cross-functional global teams and meticulous dependency management • Developed Python scripts to leverage Jira API to automate tasks and deployed Jira project automation to optimize and standardize workflows, resulting in time savings and enhancing team efficiency through process optimization• Implemented a bi-weekly release schedule, aligning with agile sprints, through collaboration and negotiation with multiple stakeholders to accelerate the time-to-market while reducing the risk from large and complex releases
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Project Management InternVisa May 2022 - Aug 2022SingaporeValue Added Services (VAS) - Visa Installments• Established a new defect management process and implemented Kanban, reducing total defects and shortening defect ageing rates by accelerating the resolution lifecycle through quicker identification and prioritisation of issues• Led discussion of defect tickets identified during testing in weekly defects triaging meetings with product and engineering teams• Identified opportunities and developed implementation strategies to shorten development cycles
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Ai Engineer InternImda Jan 2022 - Apr 2022SingaporeRetail Recommendation Engine• Led an experiment with Google's What-If Tool, presenting findings and delivering a hands-on demonstration to senior team members, highlighting the tool's practical applications in model analysis and decision-making• Conducted research on AI governance to evaluate the fairness, explainability and robustness of AI/ML models -
Technical Project Management Intern (Software Application)Shopee Aug 2021 - Dec 2021SingaporeNative Apps Team - iOS & Android• Coordinate feature and change requests with all Shopee product lines to ensure timely and quality delivery• Manage release of app update to third party android app stores globally – Samsung, Huawei, OPPO, VIVO, Xiaomi -
Project Management InternVisa May 2021 - Aug 2021SingaporeDigital and Developer Platform (DDP)• Led a project to assess existing SDLC and project management process, identifying opportunities and strategies to accelerate feature releases from a monthly to a bi-weekly schedule• Collaborated with multiple project stakeholders across the globe, actively monitoring the end-to-end Agile development lifecycle of multiple projects
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Team Lead (Subject Matter Expert)Singapore Fintech Festival Sep 2020 - Dec 2020SingaporeSingapore FinTech Festival x SWITCH 2020• Lead a team of 50+ interns to meet objectives set by management• Developed web scraper to automate data validation processes using Python, Selenium and Beautiful Soup• Consolidated SFF viewership data from internal and external sources across various media platforms -
Aws Cloud Experience ProgramAmazon Web Services (Aws) Sep 2020 - Oct 2020SingaporeAWS Cloud Experience (ACE) is a Bootcamp spanning 8 weeks, aimed at equipping young talents with knowledge on Cloud Computing services, leading to the AWS Cloud Practitioner Certification Examination and a Business Case Challenge.• Second Runner-up in Business Case Challenge -
Anti-Money LaunderingMizuho Apr 2017 - Jul 2017Singapore• Conduct Customer Due Diligence assessment during onboarding and annual review• Digitalised Customer Due Diligence documentation process -
Credit Analyst InternChevron Mar 2016 - Aug 2016SingaporeTreasury - Credit Receivables Management• Automated counterparty exposure preparation process for analysts by developing spreadsheet using Excel VBA to consolidate and project counterparty credit exposure• Executed research on China cities strength, growth and grouping for further analysis in conjunction with China banks• Reviewed counterparties’ financial standing through credit analysis on annual/quarterly report• Provided daily recommendations and assistance in credit-granting decision-making process -
Lighting ProgrammerFreelance Jan 2014 - Aug 2016SingaporeNotable Projects:• The Podium Lounge 2016 @ Formula 1 Singapore Grand Prix (Lighting Programmer)• Honda NSX Launch Singapore 2016 (Lighting Designer & Programmer)• National Day Parade 2015 Celebrations at The Float @ Marina Bay (Assistant Lighting Programmer)• Sing50 Concert @ National Stadium (3D Pre-visualisation Programmer)• NUSSU Rag & Flag Day 2015 At The Float @ Marina Bay (Assistant Lighting Programmer)• 28th SEA Games Singapore 2015 - OCBC Arena Hall 1 - Netball (Assistant Lighting Programmer) - OCBC Arena Hall 2 - Fencing (Assistant Lighting Programmer)
Charles Lim Education Details
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Summa Cum Laude -
Fall Exchange Program -
Banking And Financial Services
Frequently Asked Questions about Charles Lim
What company does Charles Lim work for?
Charles Lim works for Visa
What is Charles Lim's role at the current company?
Charles Lim's current role is Technical Program Manager.
What schools did Charles Lim attend?
Charles Lim attended Singapore Management University, Copenhagen Business School, Ngee Ann Polytechnic.
Who are Charles Lim's colleagues?
Charles Lim's colleagues are Rachel Sampalli, Justin Herman, Roland Fritsch, Victor Southgate Cpp, Scpm, Mohmd Ok, Anoop Kuriakose, Darren Xu.
Not the Charles Lim you were looking for?
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1alliants.com -
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Charles L.
Singapore -
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Charles Lim
Business Executive | P&L Leadership | Strategy & Growth | People Development | Innovations | Transformation | SustainabilitySingapore
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