Charles Lim Email & Phone Number

Singapore

Singapore

Singapore

Payments Product Development (PPD) - Visa Installments• Managed 3 development teams as Scrum Master, delivering projects on time by navigating shifting timelines and coordinating seamlessly with external teams for integration, performance and security testing• Led multiple complex migration projects with zero disruptions to end users by orchestrating seamless collaboration with cross-functional global teams and meticulous dependency management • Developed Python scripts to leverage Jira API to automate tasks and deployed Jira project automation to optimize and standardize workflows, resulting in time savings and enhancing team efficiency through process optimization• Implemented a bi-weekly release schedule, aligning with agile sprints, through collaboration and negotiation with multiple stakeholders to accelerate the time-to-market while reducing the risk from large and complex releases

Singapore

Value Added Services (VAS) - Visa Installments• Established a new defect management process and implemented Kanban, reducing total defects and shortening defect ageing rates by accelerating the resolution lifecycle through quicker identification and prioritisation of issues• Led discussion of defect tickets identified during testing in weekly defects triaging meetings with product and engineering teams• Identified opportunities and developed implementation strategies to shorten development cycles

Singapore

Retail Recommendation Engine• Led an experiment with Google's What-If Tool, presenting findings and delivering a hands-on demonstration to senior team members, highlighting the tool's practical applications in model analysis and decision-making• Conducted research on AI governance to evaluate the fairness, explainability and robustness of AI/ML models

Singapore

Native Apps Team - iOS & Android• Coordinate feature and change requests with all Shopee product lines to ensure timely and quality delivery• Manage release of app update to third party android app stores globally – Samsung, Huawei, OPPO, VIVO, Xiaomi

Singapore

Digital and Developer Platform (DDP)• Led a project to assess existing SDLC and project management process, identifying opportunities and strategies to accelerate feature releases from a monthly to a bi-weekly schedule• Collaborated with multiple project stakeholders across the globe, actively monitoring the end-to-end Agile development lifecycle of multiple projects

Singapore

Singapore FinTech Festival x SWITCH 2020• Lead a team of 50+ interns to meet objectives set by management• Developed web scraper to automate data validation processes using Python, Selenium and Beautiful Soup• Consolidated SFF viewership data from internal and external sources across various media platforms

Singapore

AWS Cloud Experience (ACE) is a Bootcamp spanning 8 weeks, aimed at equipping young talents with knowledge on Cloud Computing services, leading to the AWS Cloud Practitioner Certification Examination and a Business Case Challenge.• Second Runner-up in Business Case Challenge

Singapore

• Conduct Customer Due Diligence assessment during onboarding and annual review• Digitalised Customer Due Diligence documentation process

Singapore

Treasury - Credit Receivables Management• Automated counterparty exposure preparation process for analysts by developing spreadsheet using Excel VBA to consolidate and project counterparty credit exposure• Executed research on China cities strength, growth and grouping for further analysis in conjunction with China banks• Reviewed counterparties’ financial standing through credit analysis on annual/quarterly report• Provided daily recommendations and assistance in credit-granting decision-making process

Singapore

Notable Projects:• The Podium Lounge 2016 @ Formula 1 Singapore Grand Prix (Lighting Programmer)• Honda NSX Launch Singapore 2016 (Lighting Designer & Programmer)• National Day Parade 2015 Celebrations at The Float @ Marina Bay (Assistant Lighting Programmer)• Sing50 Concert @ National Stadium (3D Pre-visualisation Programmer)• NUSSU Rag & Flag Day 2015 At The Float @ Marina Bay (Assistant Lighting Programmer)• 28th SEA Games Singapore 2015 - OCBC Arena Hall 1 - Netball (Assistant Lighting Programmer) - OCBC Arena Hall 2 - Fencing (Assistant Lighting Programmer)

Bsc (Information Systems), Business Analytics, Digitalisation & Cloud Solutions, Summa Cum Laude

Awards: • IMDA Singapore Digital (SG:D) Scholarship • SMU Steven Miller Scholarship • Leong Khay Huay Kuan Bursary • Dean's List (AY.

Fall Exchange Program

Banking And Financial Services