• Provided strategic and operational oversight for the following departments: Academic Advising, Transfer Center, Student Success Center & TRiO, Learning Commons, Honors, Community Engagement, Undergraduate Research and McNair Scholars’ Program • Responsible for the implementation of 3 of the 4 pillars of the university’s strategic plan (Student Success, Innovation & Community Engagement) that led to increasing the 6year graduation by 7%. • Co-chaired the Student Success and Retention Committee – a faculty organization committee focusing on student success • Directed efforts to engage faculty in student success strategies leading to improvement in persistence, retention, and graduation • Conducted faculty and academic resource planning and faculty workload monitoring • Managed fiscal portfolio and plan annual budgets for 7 departments • Supervised the Undergraduate Research and Creative Works Symposium • Supervised 7 direct department heads and indirectly supervised 30 staff and over 120 student staff • Served as Faculty Commons Administrative Liaison • Managed Academic Program Review

• Provided strategic and operational oversight for: Testing Services, Disability Services, Counseling, Career Services, Office of Student Rights and Responsibilities, Health Services, and Veterans’ Resource Center • Managed fiscal portfolio and planned annual budgets for 7 departments • Supervised 6 direct department heads and indirectly supervised 30 staff and over 120 students • Analyzed state and national legislation related to support services compliance and developed and/or recommended policies or procedural changes • Investigated Title IX and ADA complaints and grievances filed by students • Chaired Behavior Intervention Team, Assistant/Associate Dean’s Council, Veterans’ Workgroup • Supervised student conduct appeals process • Served on Critical Incidence and Emergency Response Teams, including providing on-call emergency coverage for Student Affairs and working closely with University Police • Designed and coordinated a comprehensive assessment plan that includes: trend analysis, learning outcomes, satisfaction analysis for multiple stakeholders, national benchmarking, and CAS self-assessment

• Planned, organized and coordinated campus orientation programs for over 1000 students and parents • Managed program budget and supervised the collection of programming fees • Initiated an outdoor leadership adventure program • Developed and implemented leadership training programs • Coordinated a student activities-based orientation program • Developed and implemented leadership activities and events • Collaborated on campus-wide leadership initiatives • Prepared program evaluation reports and annual reports • Recruited, selected, and trained annual leadership staff • Supervised 110 student orientation staff members • Served as advisor for several campus groups • Worked closely with the advisors of student government and Greek life • Served on campus committees

• This position was a newly created position responsible for the planning, organization and coordination of campus orientation programs for over 2500 students and 500 parents • Implemented an orientation-by-mail program for over 1000 students • Designed and implemented an outdoor adventure orientation program • Developed a parents’ association and a senior success program • Academically advised at-risk students • Supervised 35 student staff members • Developed, produced and directed a student services video • Conducted a self-study for northwest regional accreditation • Coordinated implementation of 33 sections of a freshman seminar for over 1200 students • Prepared program evaluation reports and annual reports • Designed and created new student annual publications