Charles Sowl, Pmp Email & Phone Number

Naperville, Illinois, United States

Naperville, Il

Business Analyst of the pilot Agile project team to Implement a new subsidiary company into several markets via the Federal Insurance Exchange and the subsidiary website. I am developing user stories and requirements related to end to end enrollment processing, broker/producer setup, EDI, and payment processing.

Wheaton, Il

Developed the test strategy and executed the test plans for the web based startup company's initial release. The strategy included setting the test objectives, methods, resources, environments, and risks. The pre-release test plans included functionality, interface data integrity, and performance. Utilized MySQL workbench to develop, manage and validate the test data. Evaluated reporting solutions, such as, Crystal Reports for business and customer reporting.

Romeoville, Il

Review and analyze the prospecting process and tools to recommend and implement solutions to identify new customers and locate more revenue producing equipment. Perform cold calls using the current CRM application and process to learn the industry and company procedures. Identified over 700 inactive or invalid email addresses and conducted a contact email clean up. Identified inconsistent data fields in the CRM and established a procedure to email only current valid contacts and clean up invalid contacts moving forward.

Chicago, Il

IL National Accounts Channel Manager and Sales Strategy Consultant responsible for providing support of National Accounts Team related to Legislation, Products, Processes, Innovation, Systems and Communication. Also retained Hoovers and Cognos Administration roles.Developed a feasibility study for improving Prospecting and Account Maintenance by replacing the National Accounts Siebel OnDemand application with new functionality in the current Siebel SFA Enterprise system at a projected license/maintenance fee savings of $50,000 annually with no out of budget development and maintenance cost.

Downers Grove And Chicago, Illinois

Manager Technical Support and Associate Divisional Security Officer for Illinois Marketing/Sales responsible for application administration, data security, project management, and technical support.Provided Cognos/ReportNet Administration for Illinois Marketing and Group Sales. Those responsibilities include: gathering all development/enhancement requests and criteria, testing, training end users, and maintaining the application security tables.As D&B/Hoovers Admin, initiated and managed the project to replace D&B by contracting and implementing Hoovers for a savings of $500,000 a year for similar acceptable service.Represented Illinois Marketing and Group Sales during the requirements and business case development phases of the Sales Process Automation Project (eSales). Business Manager and Project Lead of the $1,200,000 Siebel SFA Integration part of the project though closure responsible for managing business resources, budget, communication, testing, training and user acceptance.Illinois Business Lead (Project Lead) over all Siebel SFA releases (3 or 4 annually) responsible for the collection of all development requirements, communication, testing, training, and end user security administration. Originally participated in the business case development, vendor selection process, and all phases of the project to replace the legacy system. Later, became the Siebel Enterprise Lead, where I assisted the Siebel SFA Support and Development Staff and Business Units in Texas, New Mexico, and Oklahoma with the implementation of Siebel SFA to an enterprise system for the whole organization.Business Project Lead for the requirements, purchase and implementation of the Vantive SFA application. Participated in the application development, testing and training of all users. End user security administrator for the application. Developer of all Actuate reports for the Vantive application.

Oak Brook, Il And Chicago, Il

Supervisor of the technical support team in Illinois Marketing and Group Sales responsible for project management, business analysis, and application administration.Business Project Lead for the requirements, purchase and implementation of the Vantive SFA application. Participated in the application development, testing and training of all users. End user security administrator for the application. Developer of all Actuate reports for the Vantive application.Millennium Compliance Project Lead for Illinois Group Sales responsible for the tracking, testing, documentation and readiness for all divisional applications and processes.Other responsibilities include: Divisional Disaster Recovery Coordinator for Illinois Marketing and Group Sales; Local Security Administrator in IL; Supervisor of staff that provided technical support for 4 non-headquarter Group Sales offices throughout Illinois.

Oak Brook And Chicago Illinois

Member of sales administration team in Illinois Group Sales responsible for technical support and administration.Lead the project to covert the whole division from DEC/VAX network hardware and software to LAN based PCs and software. I managed the planning and budget for hardware and installation, took on the role as LAN Administrator for the Division, and provided end user training and support of all personnel.Program Administrator of the Blue Leader Producer Bonus Program responsible for the reporting and payment of annual sales and retention bonus reports to over 100 qualified producers. After analysis of the mainframe based reporting database, I converted it to a MS Access database and reporting system capable of quarterly reporting (previously annual) with more far more accurate data and expanded exception handling.Monitored all Divisional projects and reported on progress to Departmental VPs.

Chicago, Illinois

Provided Application Development, System Management, Network Management, and End User Support for the corporate DEC/VAX system. On a rotation of duties, I was on a staff of 3-5 that rotated system and network management responsibilities. My primary role was Application Development. I developed and trained several automated process improvements using the DEC/VAX software, and was the technical lead on a few divisional projects.Technical Lead for the Mainframe/DEC integration project, to share communications with non-DEC system external contacts.Developed various sales and underwriting process interfaces to share sales proposals with underwriting applications to reduce double data entry time and accuracy issues.

Bachelor Of Science (B.S.), Applied Data Processing

Minor in Business Administration

Pmp Project Management Professional, Pmp, Pass