Charles Johnson Email & Phone Number

Coppell, Texas, United States

Grapevine, Texas, United States

Ensured payroll accuracy by processing for 80 accounts without a single error,maintaining a perfect 100% accuracy rate. Delivered proactive service and consultation to enhance client employee usage and system utilization, managing 80 client accounts and generating $3.7 million in revenue. Trained clients on Paycom system use, identified new client users.

Grapevine, Texas, United States

Managed payroll processing, ensuring 100% accuracy for a team of 8 seniorspecialists. Efficiently completed end-of-day payroll processes, guaranteeing all tasks werepromptly addressed. Skillfully troubleshot and resolved client issues, improving customersatisfaction

Plano, Texas, United States

• Managed over 1,500 plus contracts within the Ariba software system.
• Audited contracting system to eliminate double accounts and ensure completion through required signatures.
• Collaborated with a team in efforts to make the process of uploading contracts to Ariba more efficient.

Plano, Texas, United States

• Process invoices for cable orders, keep an inventory of 3,000 cables and track weekly shipment orders.
• Audited technology inventory and updated the data center portal to increase efficiency within the company.
• Coordinated server rack installation and cable management in NTT Data’s largest data center in North America.
• Communicated with clients to resolve any issues experienced while meeting a personal goal of completing five ticket requests a day.

Dallas, Texas, United States

• Coordinated drop-in STEM activities appropriate for youth ages 5-15 years old.
• Created engagement opportunities for youth which led to an increase in attendance and time spent in the library.
• Managed the summer meal program and distributed 500 meals throughout the summer.

Dallas, Texas, United States

• Aided with filing, editing excel worksheets, and scheduling appointments for the 500 plus students enrolled.
• I assisted students with creating a schedule and registering for classes.
• Ensured students were aware of their rate of completion and credits needed for their required degree plan.

Dallas, Texas, United States

• Resolved technical issues and provided desktop support for 560 students and faculty.
• Performed hard drive replacements, software installations, upgrades, and troubleshot hardware issues.
• Operated audio & video for collegiate and other external events such as, “Big Bang Texas” and “Voices that matter."

Minneapolis, Minnesota, United States

• Setup marketing events for companies such as Minnesota Vikings, University of Minnesota Gophers, and Minnesota Wild.
• Operate the marketing plan and establish a connection between the companies and the customer.
• Led marketing events for the 66,721 Minnesota Vikings fans that attended.