I am a seasoned Operations Manager with significant P&L responsibility. I am an innovative leader with a strong background in delivery, in-home service, routing, and customer service processes. Demonstrated ability in building and managing teams that improve profit performance, improving processes, and producing positive results, in single and multi-site, multi-function settings. I have been successful at small and larger companies, affording me the opportunity to experience the management dynamics unique to each of these organizations, and to successfully operate with varying levels of autonomy. I am a detail-oriented professional with proven success in managing all operations functions including production and profitability enhancement, expense reduction, process improvement, safety, training, change management, policy administration, and labor and employee relations. I am accustomed to and excel in evolving environments, and am a results oriented driver. I enjoy developing and implementing solutions to inefficient or failing processes. I have demonstrated success in creating training programs, mentoring, and I am especially adept at building strong teams and gaining their full support and cooperation when introducing new processes and initiatives.