Charlie L. Email & Phone Number

Irving, Texas, United States

Coordinate M&A pipeline activity and due diligence information flow between acquisition targets, GSM team and PE owners.Radiation Safety Officer for GSM manufacturing programsManage GSM tariff and duty code designationsAdminister duty drawback and tariff exclusion activity ($7.5M through 2022)

Irving

Plano, Texas

Plano, Tx

Salesforce.com SalesCloud Implementation Program Manager - Coordinated 3 month implementation of SalesCloud for sports software company involving 20+ acquired companies including CPQ process.- Created training material, served as project manager, system admin and CPQ configuration analyst- Providing ongoing post implementation support and documentation

Dallas/Fort Worth Area

AT&T Business Digital Experience • Assessed, evaluated and prioritized development projects for customer portal to provide a one stop user experience for AT&T wireline customers• Directed and managed requirements for trouble ticket process, coordinating with offshore development and UX partners• Worked in agile and waterfall environments to gather requirements from business• Worked with product team, product owners, functional architects and solution architects to solution the requirements and define incremental delivery plan for the requirements

Southlake, Texas

Led sales team for media products; managed pipeline, contract management and financial planning for $25M business- Led team of 9 business development managers that exceeded sales plan by 40% - Centralized and improved pipeline, contract admin and financial planning- Developed new product promotions to grow business, increasing new revenue by 15%- Selected, implemented and administered new CRM tool to improve pipeline visibility and efficiency

Southlake, Tx

Led international team in process consulting practice for large travel management companies- Directed project schedules and prospect pipelines, managed work product quality - Delivered over 35 engagements in 14 countries- Directly impacted retention of key customers and conversion of strategic targets- Tapped to mentor new graduate hires as part of accelerated development program

Southlake, Tx

Managed $13.5M of cost leadership initiatives for two largest business units - Coordinated directly with senior management (CFO, SVP Ops, Corp Controller)- Delivered steering committee reviews for Sabre board of directors- Tracked over 50 separate initiatives, including international acquisition integrations- Recruited for special project to develop allocation methodology for $300M shared IT costs

Bahrain

Recruited as expat to build support operations for new joint venture with Gulf Air in 11 countries- Led hardware installation/break/fix operations team of 10 covering 2,000+ devices across the region; Set up cost effective local contractor structure saving over $1M annually- Handled bulk of the JV legal activity, creating new entities for each operating country- Coordinated board of directors meeting agendas, presentation content and monthly financial and operational reporting- Selected locations, negotiated terms, and directed build outs of new offices in Oman, Abu Dhabi, Egypt, Jordan and Saudi Arabia, including head office in Bahrain for over 50 staff

Southlake, Tx

Recruited to program manage $35 million IT cost and complexity reduction initiative- Tracked 130+ development and infrastructure projects rationalizing legacy IT environments and inter-platform services; evaluated and green lighted projects for incremental savings- Coordinated closely with development teams, IT finance, and steering committee stakeholders ensuring projects completed on time and achieved expected savings- Spearheaded implementation of initial KPI program for Travel Network and Airline Solutions business units

Soutlake, Tx

Recruited as first member of a team that developed inaugural travel agency self-service support website- Set up and configured initial webservers, content and security access protocol for single sign on- Developed code for custom module to manage access across user types- Coordinated infrastructure, and architecture issues w/ corporate IT- Grew website to 200,000 unique users across 3 regions in 6 languages- Awarded Circle of Distinction as a high performer

Dallas/Fort Worth Area

- Managed forecasting and planning for inter company transfer of $900M across multiple technology cost centers- Authored, managed revisions and presented 125 page Travel Network plan presentation for CEO Sabre and CEO American Airlines and awarded employee of the quarter- Researched, evaluated and recommended buy vs. build decision for $14M enterprise sales force automation / product configurator

Dallas, Tx

Business Assurance and Corporate Finance - Due Diligence- Recruited into Advanced Development Program (fast track to Manager)- Co-led audits of retail, real estate, manufacturing and construction companies - Planned and executed radio station acquisition due diligence for private equity clients- Co-led team for engagement supporting $400M acquisition of 19 stations financed through public debt and equity

Long Beach, Ca / Pensacola, Fl

Supply Officer, USS Missouri (BB-63) and Operation Desert Storm veteran- Coordinated all retail, laundry, and barber service operations for crew of 1500, $400K annual budget, leading division of 30- Increased annual retail store sales over 100% to over $1.2 million, generating $250K in profits- Supervised all aspects of payroll operations, including $1M cash fund- Student Naval Aviator - Distinguished Naval Graduate, carrier qualified in two aircraft types

Master Of Business Administration (M.B.A.), Finance And Management

Total Quality Management consortia, Naval Reserve Officer

Bachelor'S Degree, Economics

Activities and Societies: Kappa Sigma Fraternity