Charlisha Johnson Email & Phone Number

Baltimore, Maryland, United States

In my current paralegal role, I effectively utilize my proficiency in computer literacy and comprehensive internet research skills in executing daily tasks. I access multiple databases within the City's computer network to enter, retrieve, and interpret information for case preparation and processes.My responsibilities encompass the interpretation of official documents received by ORLA, and I also perform a broad spectrum of administrative and clerical duties. These tasks include invoice processing, reimbursements, travel logistics, copying, collating, faxing, and supply ordering. Additionally, I handle filing, event planning, email administration, mail pickup, and the management of various spreadsheets for general program information.I have a strong facility for performing detailed research tasks through legal and technical databases such as Lexis, Westlaw, and PACER. Additionally, I provide administrative support in the litigation process, which includes document preparation, copying, filing, faxing, mailing, and handling citizen complaints via an online-based claims software server (Onbase Claims Liability and Struck Utilities).

Baltimore, Maryland, United States

As a paralegal for a Personal Injury (PI) firm, my role involves managing high-volume caseloads ranging from 50-100 on our case management software, Filevine. I am proficient in handling case intake, which includes processing various reports such as police and incident reports, understanding and noting down policy limits, identifying injuries, monitoring treatment, and collecting intricate details from clients. My responsibilities also include electronic filing as well as physical filing of relevant documents. Another instrumental part of the role involves scheduling and maintaining an organized calendar, ensuring relevant deadlines and appointments are accurately tracked. I am also tasked with mail processing, which includes receiving, sorting, and distributing mail as well as preparing outgoing mail. Interacting directly with clients forms a large part of my daily activities, requiring strong interpersonal skills and the ability to provide empathetic and prompt service in often stressful and sensitive situations.

Baltimore, Maryland, United States

As the head of the Pre-Litigation Department in my previous Senior Paralegal role, I was responsible for a plethora of tasks and took a leading role in various vital operations. Crucial aspects of my work included carrying out intakes with potential clients, determining case merit, and setting up claims with insurance companies. I was also heavily involved in the filing of PIP applications and health insurance with medical providers. I facilitated requests for supporting documents such as medical reports, school records, and medical liens, essential to building strong cases.An integral part of my role involved compiling detail-oriented demand packages, as well as negotiating settlements for cases in the pre-litigation phase. I drafted all correspondences and legal documents, creatively solving problems for clients to provide the best possible service and outcomes.My organizational skills have been valuable in scheduling and calendaring appointments, making travel arrangements and arranging conferences and meetings. Technology-based tasks were a key part of my position, managing case information using the cloud-based software, Clio.Another of my contributions to the department was my involvement in writing manuals for all new pre-litigation members and conducting training sessions for incoming paralegals, adding value to the overall functioning and efficiency of the team.

Baltimore, Maryland, United States

As a Care Management Case Manager, my responsibilities included organizing and overseeing daily departmental functions and serving as an important resource within the care management department. My role necessitated effective communication skills, as I had to relay crucial information to different stakeholders, including members of the healthcare team, third-party payers, and community resources. I worked to foster an atmosphere of collaboration within the care management team, coordinating administrative activities to enhance efficiency and productivity.An integral part of my role involved assisting patients in completing applications for medication programs through drug manufacturers, seeking financial assistance, and facilitating their admission to various programs and services.In terms of liaison with insurance companies, I was responsible for faxing clinical reviews and updates; maintaining, updating, and filing insurance lists; and keeping track of community resources.I used data system entry in various databases to establish an exemplary level of care for high-risk patients. In the administrative sphere, I carried out standard operations such as copying, faxing, scanning, filing, and electronic filing. These tasks, while seemingly routine, were essential to the smooth flow of operations within the department.

Frederick, Maryland, United States

In my role as a Data Analyst, I communicated effectively with various work groups to facilitate the completion of daily production targets. My role required me to implement standard operating procedures for handling and processing specimens, test analysis, reporting results to leads, supervisors, and managers, and maintaining accurate records.A significant part of my job also involved retrieving laboratory analysis results from the management system. I verified that patient information corresponded with laboratory results, verifying between 10,000 and 20,000 entries daily.As part of the team handling data management, I was responsible for the data entry of patient information statewide into both nationwide and local databases. This required precision, knowledge of database structures, and attention to detail to ensure consistency and accuracy of data.Alongside these specialized tasks, I performed miscellaneous administrative duties, demonstrating versatility and the ability to handle diverse tasks in an organized, efficient manner.

Baltimore, Md, United States

As a Pharmacy Technician, my main role was to engage with customers daily, ensuring their needs were met through attentive, personalized service. Detailed-oriented tasks were crucial, including organizing and filling prescriptions with accuracy.Another key responsibility was recording patients' medical histories, always ensuring to maintain strict confidentiality in accordance with HIPAA regulations.The position also required me to conduct inventory audits and handle the purchasing of supplies and medications, requiring both organizational and financial management skills.Additionally, part of my role was to process patient insurance details, necessitating a thorough understanding of various insurance policies and procedures.

Baltimore, Maryland, United States

As a Temporary Paralegal serving multiple law firms, my responsibilities entailed a wide range of administrative and support duties. On a daily basis, I interacted and provided support to attorneys, paralegals, clients, and vendors across the different firms. My tasks included meticulous preparation of documents, presentations, forms, and spreadsheets, while also managing expenses. I ensured prompt and accurate invoicing to clients, contributing to swift financial transactions.Key part of my function also included handling of both state and federal e-filing processes, managing all incoming and outgoing mail, and scanning, copying, faxing, and emailing needed documents.Exercise of excellent multitasking skills, allowed me to use different computer-based systems simultaneously to complete tasks within tight timelines.Owing to the diverse nature of my role, I stepped in as a secretary, mail clerk, legal assistant, and front desk associate as needed, underlining my versatility and adaptability in varied roles.E-filing both state and federalHandle all incoming and outgoing mail Scan, Copy, Fax and email any document Ability to utilize a variety of computer-based systems simultaneously to complete tasksFilled in as a secretary, mail clerk, legal assistant and front desk associate

Baltimore, Md, United States

As a temporary Legal Assistant, I took up the mantle of coordinating the preparation and delivery of various court documents, such as settlement agreements and notices of dismissals. This role demanded precision, understanding, and expertise in dealing with such critical documents.I was entrusted with the responsibility of maintaining a diary for court dates for the attorneys. This role necessitated supreme organizational skills to ensure the smooth functioning of legal processes.My duties also included receiving and placing calls with courts, clients, and other related parties. This necessitated effective communication skills and a comprehensive understanding of legal terminologies and court procedures.On an administrative level, I was instrumental in assisting with various tasks to help streamline the office workflow. This included filing, document management, mail handling, and more.In my role, I provided a wide array of legal services that included research, drafting, document review, and litigation support to the firm. Briefly, this role tested and showcased my versatility, analytical skills, and ability to work under pressure in a legal environment.

Develop all film into photos, collages or photo books Provide fast, fun and friendly photo service to all guest.Conduct an orderly organized lab.Handle an photo lab equipment and supplies with care. Assist guest with self service kiosk and handle all prints with confidentiality for the guest. Provide back up service to members in Guest Services.

Towson

Being Fast Fun and Friendly Multitasking between different operations of guest service which now includes Photo as a responsibility. Ability to solve problems quick on your feetCash, Credit and Debit Card transaction experienceBeing able to be an active listener

Baltimore, Maryland Area

St. Ambrose is the oldest non-profit housing provider with serving 100,000 families since 1968. To continue the excellence at St. Ambrose I helped out in several departments including Legal, Rental, Foreclosure, First time Homebuyer even the Director herself. In legal a highlight was I help create the quarterly report that goes to the grant providers. I helped in the Legal Clinic dealing directly with clientele. I helped with massive cleaning and organizing of offices and updating their filing system.

Clerical activity changed from day to day from activities like answering phones, data entry, filing and creating files.

Representatives from high schools in Baltimore City formed a organization, A-GAME, to promote the importance of school attendance. My role was to monitor and update the organization social media to continue promote our brand and message.Schedule appearances at middle schools and other speaking engagements.Compile contact list of students, teachers and anyone involved with the school system.Represent my nonprofit at other events that promote similar messages to ous or other messages we upheld.Recruitment of other students to build our brand.

Baltimore, Maryland, United States

Handled multifaceted clerical task as assistant to the head secretary. Coordinated records as I was in charge of VOP, PBJ, MMRS process and warrants.

Bachelor’S Degree, Philosophy Pre Law

Activities and Societies: President of the Pre Law Association Philosophy Club Debate Team

High School