Charly Devine Email & Phone Number

-Administrating new business applications on various systems, requesting client money, setting up contributions, taking calls and dealing with my work in a timely manner.-Quality checking work and delivering feedback to my colleagues to help them understand errors made, whist training them to eliminate room for future errors.-Dealing with queries with financial advisers, clients and other pension schemes via telephone and correspondence.-Ensuring a resolution could be found first… Show more -Administrating new business applications on various systems, requesting client money, setting up contributions, taking calls and dealing with my work in a timely manner.-Quality checking work and delivering feedback to my colleagues to help them understand errors made, whist training them to eliminate room for future errors.-Dealing with queries with financial advisers, clients and other pension schemes via telephone and correspondence.-Ensuring a resolution could be found first time for a caller, where possible.-Making quick decisions, always ensuring the outcome puts the customer at the heart of the decision.-I am used to dealing with compliance and data protection on a daily basis.-Training new starters on elements of new business, ensuring they can efficiently and confidently complete tasks and understand the process as a whole. Show less

-During my time in the pharmacy I have learnt to keep up with changing products and have again been able to be confident in sticking up for store policies whilst still keeping the customer calm and content.-Helped me become extremely organised yet efficient.-Followed pharmacy procedures and kept to data protection standards.

-Was able to gain confidence with talking to new people.-Gained knowledge of how larger companies run and what to do to make sure I was doing my part so all targets were met.-Dealt with complaints which gave me to ability to approach customer’s complaints in an efficient and caring way.-Trusted to handle large sums of money on a daily basis.