Senior Customer Service Associate
Fayette, Alabama, United States
- Key Achievement: Resolved customer complaints with a 90% satisfaction rate, leading to improved customer loyalty.
- Assisted with data entry, inventory management, and updating customer records.
- Maintained a 98% accuracy rate in cash handling and register operations.
- Assisted with phone inquiries and directed calls to appropriate depts.
- Provided timely, responsive customer service to fulfill client needs.
- Ensured a well-organized and welcoming front-of-house area.