Charnpal Flora Email & Phone Number

A dynamic lead business analyst with over 14 years of experience working across a variety of products, systems and native mobile apps. I have in-depth knowledge of Agile (Scrum/Kanban) and practical experience in applying these methodologies to projects.My professional and approachable attitude allows me to forge close relationships with key project personnel throughout the entire project life-cycle. These traits allow me to lead the requirements gathering process and achieve the expectations of the business by delivering excellent products.I have a proven and successful project portfolio:- Release Delivery System: Over the course of 2 years at Universal Music, significant system enhancements were made to this data driven application. With the system now running at near full capability, the end-to-end process of feeding music into user interfacing apps such as Spotify and iTunes is quicker and smoother than ever before.- A natively developed retail loyalty card app (Android and iPhone):https://itunes.apple.com/gb/app/coral-connect/id1200410517?mt=8- Native iPhone & iPad gaming applications which are available in the Apple App Store and used by thousands of customers worldwide:https://itunes.apple.com/gb/app/vegas-games-by-william-hill/id620449103?mt=8- System migrations- API/back-end system analysis- Transforming paper based manual processes into online web applications- Website transformations- Enhancements requests- Business process improvements (mapping "As Is" > "To Be" processes)Project tools:- JIRA (Used to manage epics, user stories, tasks & bugs. Backlog prioritisation, sprint management etc)- Target Process- Microsoft Visio - Gliffy- Axure- Balsamic- Postman

Listed skills include Sql Server Management Studio, User Acceptance Testing, Jira, Agile And Waterfall Methodologies, and 14 others.

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  Brunel University

  Information Systems